The place was pretty clean. No ice on days nearly 100 degrees. Comfortable beds. At check in a woman was yelling at the man who was trying to check me in (not in English). Only two towels for a double queen room. Not a warm and friendly place. Nice fridge in the room.

First of all its a motel. As soon as we walked in the room and looked around, it didnt smell clean, the bathroom had a bug on the floor that ants were eating. An ant somehow ended up on my leg when I sat on the bed. There was someones flossing pic on the floor and the corners were filthy. It probably hadnt been swept in a long time. There was a small spider on the mattress. I went to get some lysol to clean but thats not our job. So we checked out. I was told to call the manager the next day. Someone else answered and told us we could not get any money back. I called the third party booking and they tried calling the manager. Denied refund. I called the manager again the next day. He said he could give me back part of one nights stay (20% of the total paid) since the booking agent got their commission already. I was dealing with this for the next week after I came back. And I was there as an MD Anderson patient.

First of all its a motel. As soon as we walked in the room and looked around, it didnt smell clean, the bathroom had a bug on the floor that ants were eating. An ant somehow ended up on my leg when I sat on the bed. There was someones flossing pic on the floor and the corners were filthy. It probably hadnt been swept in a long time. There was a small spider on the mattress. I went to get some lysol to clean but thats not our job. So we checked out. I was told to call the manager the next day. Someone else answered and told us we could not get any money back. I called the third party booking and they tried calling the manager. Denied refund. I called the manager again the next day. He said he could give me back part of one nights stay (20% of the total paid) since the booking agent got their commission already. I was dealing with this for the next week after I came back. And I was there as an MD Anderson patient.

A little worn around the edges, but a good stay overall.

A little worn around the edges, but a good stay overall.

The staff was kind but the room was not as clean as expected. Towels were stained, bed sheet was stained and discolored. The room itself was spacious and the beds were comfortable.

The staff was kind but the room was not as clean as expected. Towels were stained, bed sheet was stained and discolored. The room itself was spacious and the beds were comfortable.

Our side mirror was missing from our vehicle. When we came out of the room. We brought the complaint to the person at the desk who kept claiming manager was too busy to look at the cameras. I doubt the cameras even work. You get what you pay for.

Our side mirror was missing from our vehicle. When we came out of the room. We brought the complaint to the person at the desk who kept claiming manager was too busy to look at the cameras. I doubt the cameras even work. You get what you pay for.

There was absolutely nothing good about this stay. I felt unsafe and was afraid to park my car in the lot. I have stayed at Wyndhams in the past several times and this one did not have the look or feel of others. The breakfast was not edible and when I asked about what was available he put out some scrambled eggs and frozen biscuits. There was nothing edible except cold cereal and yogurt. The instant coffee was disgusting. The coffee in the room was much better. The kitchenette did not have any pans, dishes, or even silverware to do your own cooking. You had to bring down your own dirty towels to get replaced with clean ones. There is no elevator so luggage was no fun getting up the stairs. In addition it was very painful as I have a knee injury. When i mentioned at the conclusion of my stay that this is not what i expected out of a wyndham, the man at the front desk told me that the hotel was filled up with displaced and homeless people due to the floods. For that reason alone i would never of booked or stayed here. Never will stay here again and you shouldnt either.

There was absolutely nothing good about this stay. I felt unsafe and was afraid to park my car in the lot. I have stayed at Wyndhams in the past several times and this one did not have the look or feel of others. The breakfast was not edible and when I asked about what was available he put out some scrambled eggs and frozen biscuits. There was nothing edible except cold cereal and yogurt. The instant coffee was disgusting. The coffee in the room was much better. The kitchenette did not have any pans, dishes, or even silverware to do your own cooking. You had to bring down your own dirty towels to get replaced with clean ones. There is no elevator so luggage was no fun getting up the stairs. In addition it was very painful as I have a knee injury. When i mentioned at the conclusion of my stay that this is not what i expected out of a wyndham, the man at the front desk told me that the hotel was filled up with displaced and homeless people due to the floods. For that reason alone i would never of booked or stayed here. Never will stay here again and you shouldnt either.

Stay at this property every year always very welcoming, clean and tidy. Can’t fault them.

Stay at this property every year always very welcoming, clean and tidy. Can’t fault them.

The stay was wonderful We enjoyed our stay and would stay again This hotel for us is a 5-star

People at the front desk helped and facilitated my stay. They were nice to me and I appreciate it :)

The stay was wonderful We enjoyed our stay and would stay again This hotel for us is a 5-star

People at the front desk helped and facilitated my stay. They were nice to me and I appreciate it :)

Terrible. One of the beds had dead bed bugs between the sheets, everything dirty, the curtains were covered in a mysterious white substance, and towels were gross. Also, the neighborhood is not good, we were worried about our vehicle overnight. When we first drove in, there was an incident at a business next door and the parking lot was full of cops. We just needed a budget friendly place to stay for one night before a cruise but this was just bad… I think they pay people to post good reviews or something because the good reviews are LIES! Trust me don’t waste your money here, spend a little more and stay somewhere better.

Uncomfortable beds, bugs, bad smell, poor service at front desk. Drug dealers outside and prostitution. To name a few.

Uncomfortable beds, bugs, bad smell, poor service at front desk. Drug dealers outside and prostitution. To name a few.

Good

Good

I love the beds I slept so well I was sad I had to cancel the last two days of trip will visit again no brainer

My check in time was 2pm. I arrived around 4 and went to my room. The floor was so wet from just being moped that I slipped and fell- lower back and ankle is starting to hurt. I tried getting a refund and was told I’d have to speak to the manager on Monday- which is a holiday.

My check in time was 2pm. I arrived around 4 and went to my room. The floor was so wet from just being moped that I slipped and fell- lower back and ankle is starting to hurt. I tried getting a refund and was told I’d have to speak to the manager on Monday- which is a holiday.

I love the beds I slept so well I was sad I had to cancel the last two days of trip will visit again no brainer

Great

Great

breakfast was a BUST

breakfast was a BUST

We had the triple queen room. The beds were very comfortable! There was plenty of space for us to spread out. It was in a quiet area. The carpet was plush & the room felt newly remodeled. The manager & staff clearly take pride in providing excellent service & a comfortable place to stay. The breakfast was a decent continental spread as well. It was well priced & we would stay here again.

We had the triple queen room. The beds were very comfortable! There was plenty of space for us to spread out. It was in a quiet area. The carpet was plush & the room felt newly remodeled. The manager & staff clearly take pride in providing excellent service & a comfortable place to stay. The breakfast was a decent continental spread as well. It was well priced & we would stay here again.