Very convenient location for transport. Hotel complex surprisingly plush considering location. Helpful and cordial staff..

No menu, just requested something and they made it.

No menu, just requested something and they made it.

Staff were friendly, professional and courteous. Its close to airport and easily accessible. We really enjoyed our stay at De Santos.

Staff were friendly, professional and courteous. Its close to airport and easily accessible. We really enjoyed our stay at De Santos.

When going on a night away from home with your special someone, you expect your stay to be pleasant. I had planned on staying a week because the rooms are so pleasing. Although, the water was cold I loved the tub in yy the plush bathroom. The refrigerator was a major plus. The bed was very nice and soft. BUT... the dining staff not so much. It's rather irritating to order something and be told why can't you have this one. Or sorry because of the issues in the country we don't have that. Not an excuse. The manager came to appease me which was more than what the staff did. I never got to use the pool because of unfriendly looking boys sitting around there. If security could be more effective than I would say it's a decent place to stay.

When going on a night away from home with your special someone, you expect your stay to be pleasant. I had planned on staying a week because the rooms are so pleasing. Although, the water was cold I loved the tub in yy the plush bathroom. The refrigerator was a major plus. The bed was very nice and soft. BUT... the dining staff not so much. It's rather irritating to order something and be told why can't you have this one. Or sorry because of the issues in the country we don't have that. Not an excuse. The manager came to appease me which was more than what the staff did. I never got to use the pool because of unfriendly looking boys sitting around there. If security could be more effective than I would say it's a decent place to stay.

The staff was great i felt just like home

These property was so quiet the staff make u feel so at home they are so attentive the room where kept clean

These property was so quiet the staff make u feel so at home they are so attentive the room where kept clean

Overall good

Overall good

They could improve on staff attitude and professionalism. The hotel could be a class A rating if this little things are sorted, plus cleanliness and punctual attendance to cleaning.

They could improve on staff attitude and professionalism. The hotel could be a class A rating if this little things are sorted, plus cleanliness and punctual attendance to cleaning.

staffs and managers are poor educated

staffs and managers are poor educated

I like the pool and bar area. The hotel rooms bathroom needs work and the a/c no wifi like i expected

I like the pool and bar area. The hotel rooms bathroom needs work and the a/c no wifi like i expected

Good place, attentive to needs. Security is good. Bathroom needs some uprade, painting is fading, faucet needs replacement. Some staff are friendly and nice while some are rude and unprofessional.

Good place, attentive to needs. Security is good. Bathroom needs some uprade, painting is fading, faucet needs replacement. Some staff are friendly and nice while some are rude and unprofessional.

The hotel lack awareness of what their customers come there for: to sleep at night. All through the night, loud music was played in the corridor via speakers installed on the ceiling. The reception did not answer my call asking to have it stopped.

The hotel lack awareness of what their customers come there for: to sleep at night. All through the night, loud music was played in the corridor via speakers installed on the ceiling. The reception did not answer my call asking to have it stopped.

The standard is nothing to non. The air conditioners are not working, maintenance so bad that you have to call for towels, tissues etcr

The standard is nothing to non. The air conditioners are not working, maintenance so bad that you have to call for towels, tissues etcr

The property is kept nice and clean. The hotel staff is very helpful and professional. Me and my husband stayed at this hotel for 17 nights and we have no complaints. We would be happy to stay here again while staying in Lagos.

The property is beautiful. The staff is very friendly and helpful. I will definitely stay at this hotel again when I am in Lagos.

The room itself was clean. The bathroom was bad with permanent stains. Hardware for sink drain was removed and sitting by the faucet. No irons & ironing boards in room. You have to pay to have your clothes ironed. Not the first small hotel I have heard that but still a negative. Room was spacious and bed was good. About the only positives I can think of.

The room itself was clean. The bathroom was bad with permanent stains. Hardware for sink drain was removed and sitting by the faucet. No irons & ironing boards in room. You have to pay to have your clothes ironed. Not the first small hotel I have heard that but still a negative. Room was spacious and bed was good. About the only positives I can think of.

First of all I’d like to give kudos to the management of De Santos hotel Lagos for situating a comfortable, heart warming location in this environ. I’d say the service was more than what we paid for. I’d start with the securities. They’re all friendly and do their work whole heartedly. To the cleaners, they’re just the best at what they do. They do it back to back everyday with zeal and never get tired. To the receptionist, I’d first thank Mariam for always taking the call anytime I call because I always disturb. Prince will, is just a great guy that would always do his job perfectly even under hard conditions. To the other lady, she was very kind, mature and even though my first booking didn’t go well because they forgot to keep y room she really tried her best to made it up to me during my stay. Samuel is just the guy all organization need to keep their wheel moving, always smiling and never met him in an annoying moment. To the other porter too he’s also a great guy. I’d give the Kitchen crew a standing ovation and a round of applause. First from Isaac, Lawal, Mary Jane, Mercy and. The chef behind the scene. You guys are doing a very great job and I’d appreciate if you guys can keep it up . Despite having to deal with different people they always consult themselves and make sure the situations don’t get out of control and make sure the guests get whatever they want. Once again I’d say thank you , De Santos Hotel. Gracias!

First of all I’d like to give kudos to the management of De Santos hotel Lagos for situating a comfortable, heart warming location in this environ. I’d say the service was more than what we paid for. I’d start with the securities. They’re all friendly and do their work whole heartedly. To the cleaners, they’re just the best at what they do. They do it back to back everyday with zeal and never get tired. To the receptionist, I’d first thank Mariam for always taking the call anytime I call because I always disturb. Prince will, is just a great guy that would always do his job perfectly even under hard conditions. To the other lady, she was very kind, mature and even though my first booking didn’t go well because they forgot to keep y room she really tried her best to made it up to me during my stay. Samuel is just the guy all organization need to keep their wheel moving, always smiling and never met him in an annoying moment. To the other porter too he’s also a great guy. I’d give the Kitchen crew a standing ovation and a round of applause. First from Isaac, Lawal, Mary Jane, Mercy and. The chef behind the scene. You guys are doing a very great job and I’d appreciate if you guys can keep it up . Despite having to deal with different people they always consult themselves and make sure the situations don’t get out of control and make sure the guests get whatever they want. Once again I’d say thank you , De Santos Hotel. Gracias!

I stayed there for 5 days. The staff was very friendly. However, the service was poor. The water from my bathroom sink was running very slow. They promised to fix it twice, but never showed up. I was given only one towel. On the second day, I asked for a towel which took 1 hour to be delivered.

I stayed there for 5 days. The staff was very friendly. However, the service was poor. The water from my bathroom sink was running very slow. They promised to fix it twice, but never showed up. I was given only one towel. On the second day, I asked for a towel which took 1 hour to be delivered.