Very good customer service, helped out a lot with directions and suggestions in the area, along with getting a taxi to Reus. Room was clean and nice. Breakfast was a massive buffet and was worth the extra few dollars. Also there were no language barriers and it is a great place for English-speaking tourists. Only knock was the elevators were not in good shape.

Booked this hotel as it represented great value for a short trip to PortAventura theme park. Perfectly situated only a 15 minute walk from the park, and only 5-10 minutes to the beachfront. Staff at the hotel were welcoming and friendly, full board buffet style was ideal for the stay, with plenty options locally for a change of scenery.

In conclusion, I recommend the Hotel. Our experience with the full board service and food was very good. The hotel's location is also ideal, being in close proximity to both the sea and PortAventura. The only notable drawback was the room cleaning service, which only involved changing the bedsheets and lacked thorough cleaning. Additionally, we had to remind the staff multiple times to replenish soaps and shampoos.

Good balance price and services

Great atmosphere and can walk to any restaurant nearby

Booked via hotel.com booked a room with 3 beds, received email confirmation of 3 bed room, on arrival hotel stated they don’t do 3 beds per room ( they used to prior covid ) 2 beds was not suitable for a teenage child and 2 adults, forced to them pay full price for an additional room and the hotel were not bothered in the slightest that the website advertises 3 bed in a room and it’s not what you receive. Staff are rude and talk about you in Spanish, food choices are poor who wants to eat last nights carrots for breakfast, hardly any fresh fruit in the morning, needs to be more to cater for then size of the hotel. Overall very limited choices & under cooked pancakes in the morning. We couldn’t eat there for the rest of the stay. Rooms look nice since modernisation, but they are not cleaned well, hair and dirt accumulated in bathroom. After being out all day, domestics left room door open and on day of departure I was getting dressed and a member of staff walked in an hour before we had to leave. This hotel used to be a really family friendly hotel in which we used to love coming too. I would not stay at this hotel in the future.

Nice hotel with very comfy beds. The shower pressure was very weak. The breakfast was terrible and very little selection. Same food every morning no variety. The pools were amazing really made the hotel.

very poor, reception disgusting service, hotels.com even notified me to check out was noon, at 11 am i was being threatened on the phone of having to pay more if i did not leave immediately. I told them it said 12 i was told it was impossible and people needed the rooms and i had to leave or the manager would come and charge me to stay. i left but showed them the notification i was told it was wrong and hotels knew this. very rude very unhelpful. she was called Michelle, it was Wednesday morning. Hotel very dated, rooms very very small and damaged. No air con just a fan in the roof.

Really enjoyed our stay. Staff friendly and hotel was clean! Food was lovely but wasn’t told about themes so we missed the Spanish night. Rooms are small and no kettle. Also lack of places to park which meant driving around waiting for cars to move which wasn’t very often. We would stay here again but won’t hire a car.

It was the ideal location for what we wanted as we went to the Port Aventura theme park and it was literally within walking distance.

Very clean hotel. This is my 3rd time here but this time a couple of the female restaurant staff were very rude to my family of 10, might put me off coming back if I'm honest.

The staff here are really polite and helpful Whilst the rooms are a little tired and dated, this hotel is excellent value for money and a great location for Salou and the beach. The spa area probably needs a deep clean but then it was end of season when we travelled. You get what you pay for and after all how much time do you actually spend in your hotel on a sunshine beach break!

I’ve stayed in a few hotels in Salou and when I walked into the Belvedere it wasn’t as nice looking but other than that this is a great hotel. Location was perfect for getting to the water park, a 20 minutes walk with a 6 year old. It was also only a 15 minute walk to the beach and shops. There’s a couple of supermarkets close by. The pool area was good, we got sunbeds next to the pool almost every day. The entertainment team are brilliant. The staff were all lovely. The food was great with a couple of theme nights. Our room was great for 2 of us, might have been a squeeze with more as we had 2 double beds! I will definitely be back here next year.

Average hotel , went for half board and food was good ,had to pay for drinking water .At check in had to wait until after 2pm and they wouldn’t store luggage plus was asked to send my confirmation email so they had paper copy.Hotels.com said check in was 10am.No kettle in room and no air conditioning, they wanted 20 Euro for tv remote control. Hotel is in a nice area ,good pool area and nice bar just service could be better

Very nice and helpful staff Good location - close to the beach, promenade, shops, busstop Room was cleaned every day- no complains about cleanliness Liked evening shows - good variation ( Flamenco, Polynesian, African, Animation team games..) Dinner buffet - variable,food very nice