Very clean and staff were friendly we’re coming back next year

Very clean and staff were friendly we’re coming back next year

Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.

Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.

very good

very good

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.

Good

Good

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant

I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.

I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.

We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!

We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!

The rooms are nice with kitchenette & balcony. The staff is very helpful and responsive. The hotel is well located with a nice pool, bar and restaurant. However, the property just opened after being closed for 2 years due to Covid. So lot of issues with door keys, tv and appliances in the room. They were fixed promptly but these items should have been inspected and fixed prior to hotel’s re-opening rather than inconveniencing guests during their stay. Except for that, it’s a very nice place to stay..

The apartment was modern inside, staff were ever so friendly and it was clean and tidy.

Had a lovely 4 nights stay in self-catering apartment. Cleaners most days. Room very clean. We booked Lago Park, but ended up next door in “lago park 2”. Was quieter, so suited us with young family. All entertainment and pool bar etc is in Lago Park 1, so be sure to specify preference.

Had a lovely 4 nights stay in self-catering apartment. Cleaners most days. Room very clean. We booked Lago Park, but ended up next door in “lago park 2”. Was quieter, so suited us with young family. All entertainment and pool bar etc is in Lago Park 1, so be sure to specify preference.

Great location. Perfect for cyclists wanting to explore Majorca

Great location. Perfect for cyclists wanting to explore Majorca

Great location near lovely beach. Plenty of bars and restaurants nearby but more laid back then central Alcudia. Hotel staff very efficient & friendly.

Great location near lovely beach. Plenty of bars and restaurants nearby but more laid back then central Alcudia. Hotel staff very efficient & friendly.

It's a convenient place to stay in- close to the beach, restaurants and shops. Coffee at breakfast was not very good at all. Other downside was that you had to pay for the WiFi. WiFi was free only at the reception - but sometimes didn't work. They cleaned the room and everything apart from the utensils and cutlery.

It's a convenient place to stay in- close to the beach, restaurants and shops. Coffee at breakfast was not very good at all. Other downside was that you had to pay for the WiFi. WiFi was free only at the reception - but sometimes didn't work. They cleaned the room and everything apart from the utensils and cutlery.

We got a nice newly refurbished room. Good location of the hotel, with tha playa and the really nice beach close by. The hotel also has a nice pool. Good starting point for travelling around, at least we did as we had a car. Free parking in the street. There is a washing machine and a tumble dryer available wich was nice. Kind of annoying that everything extra costs a lot of money, such as wifi and breakfast. At least for us wich came from another hotel wich already was cheaper and had all this inclusive. We didnt eat anything in the hotel so we cant give the food any feedback.

We got a nice newly refurbished room. Good location of the hotel, with tha playa and the really nice beach close by. The hotel also has a nice pool. Good starting point for travelling around, at least we did as we had a car. Free parking in the street. There is a washing machine and a tumble dryer available wich was nice. Kind of annoying that everything extra costs a lot of money, such as wifi and breakfast. At least for us wich came from another hotel wich already was cheaper and had all this inclusive. We didnt eat anything in the hotel so we cant give the food any feedback.

Great place at great price. Friendly staff, very clean, close to beach. Nice smaller pool area with pool bar. Lots of sunbeds.

Great place at great price. Friendly staff, very clean, close to beach. Nice smaller pool area with pool bar. Lots of sunbeds.