This resort is beautiful. Unfortunately the unit we rented was filthy and dark and dingy. We were at other units that were owned by different companies that were beautiful. I’d advise anyone to do more research and book with a private owner, rather than a company!

Everything was good except for the bathrooms wasn't clean. We clearly can see there was a old soap from previous guests in the shower, same with the toilet was mold around, , and my big issue. We found alot of cockroaches, they where walking everywhere, by the kitchen, inside of the dishwasher, by the tv room etc , everywhere😒😩. It was very disgusting.

Everything was good except for the bathrooms wasn't clean. We clearly can see there was a old soap from previous guests in the shower, same with the toilet was mold around, , and my big issue. We found alot of cockroaches, they where walking everywhere, by the kitchen, inside of the dishwasher, by the tv room etc , everywhere😒😩. It was very disgusting.

Very nice property but elevators needs to be upgraded

Very nice property but elevators needs to be upgraded

The place was not properly cleaned, the blanket had blood marks on it, I had to buy it at a nearby store at 9 pm.

The place was not properly cleaned, the blanket had blood marks on it, I had to buy it at a nearby store at 9 pm.

Great location, easy access to get to the beach. No need to check in at front desk it’s a keyless entry straight to your condo. Building and condo definitely needs some renovation done. But other than that a good stay.

Great location, easy access to get to the beach. No need to check in at front desk it’s a keyless entry straight to your condo. Building and condo definitely needs some renovation done. But other than that a good stay.

My husband and I did a quick get away after our daughter got married. The condo was perfect for just the 2 of us, and the condominium complex was great. We enjoyed being steps away from the beach and the security and staff was top-notch.

My husband and I did a quick get away after our daughter got married. The condo was perfect for just the 2 of us, and the condominium complex was great. We enjoyed being steps away from the beach and the security and staff was top-notch.

The room was just very outdated. And so we a lot of things around the property. For what they’re charging for resort fees. They could do much better keeping up on the property. The elevators looked terrible. With plywood on the ceiling. Screws all the way screwed and halfway bent into the floor that I stubbed and cut my toe on.

The room was just very outdated. And so we a lot of things around the property. For what they’re charging for resort fees. They could do much better keeping up on the property. The elevators looked terrible. With plywood on the ceiling. Screws all the way screwed and halfway bent into the floor that I stubbed and cut my toe on.

Very great location!

Very great location!

1st the pitchures on site must been taken when 1st done because it needs maintenance and updating. Then wasn’t told under construction until after booked. Got there and No AC but did come and fix. 2nd day breaker kept kicking breaker off which did fix same day. 3rd day husband set up on bed and it broke but again they fixed it same day. Upon arrival gave us a free voucher for ice (which was nice) but machine was out of order. We realize they are doing some maintenance outside but the room needs some work done for sure.

1st the pitchures on site must been taken when 1st done because it needs maintenance and updating. Then wasn’t told under construction until after booked. Got there and No AC but did come and fix. 2nd day breaker kept kicking breaker off which did fix same day. 3rd day husband set up on bed and it broke but again they fixed it same day. Upon arrival gave us a free voucher for ice (which was nice) but machine was out of order. We realize they are doing some maintenance outside but the room needs some work done for sure.

The condo I rented is in severe need of updating. The furniture appears old but functional and clean, but not nearly new and as pretty as in most places I have stayed. The Sunbird Resort is under construction so there is extra noise and mess. The elevators were very dirty., however, they were fast, and did the job.

The condo I rented is in severe need of updating. The furniture appears old but functional and clean, but not nearly new and as pretty as in most places I have stayed. The Sunbird Resort is under construction so there is extra noise and mess. The elevators were very dirty., however, they were fast, and did the job.

Had 5 guest and after payment was made then told max is 4 couldn't get refund. We had to leave one person at home.Room was outdated and furniture/decor was nasty.Very overpriced for conditions,the beds were like rocks.Extra parking fee required when you arive and hard to find parking spot.The place was nothing like the pictures online.Rug was so nasty i wanted to trash it myself but i didn't or i would have been charged for helping them out by throwing there trash out for them. Iwill never stay at Sunbird again.All they can do is apologize but do nothing about the problems nor compinsate you in any way to make up for the conditions.Construction everywhere The whole vacation was a joke when paying close to two grand for 5 nights you would atleast get a comfortable bed and clean condo but no you get a hard bed and dusty dirty room they charge cleaning fees but i had to clean the room when we arrived. Kitchen was so compacted i had to move the refrigerator just to open the oven door.Save your money or find somewhere else to stay. Very disappointing

Had 5 guest and after payment was made then told max is 4 couldn't get refund. We had to leave one person at home.Room was outdated and furniture/decor was nasty.Very overpriced for conditions,the beds were like rocks.Extra parking fee required when you arive and hard to find parking spot.The place was nothing like the pictures online.Rug was so nasty i wanted to trash it myself but i didn't or i would have been charged for helping them out by throwing there trash out for them. Iwill never stay at Sunbird again.All they can do is apologize but do nothing about the problems nor compinsate you in any way to make up for the conditions.Construction everywhere The whole vacation was a joke when paying close to two grand for 5 nights you would atleast get a comfortable bed and clean condo but no you get a hard bed and dusty dirty room they charge cleaning fees but i had to clean the room when we arrived. Kitchen was so compacted i had to move the refrigerator just to open the oven door.Save your money or find somewhere else to stay. Very disappointing

Total trip was unpleasant room was not what was expected holes in walls cabinet doors broken air didn’t even work 1 st day made numerous calls to you and Sunbird no call back from property manager!!

Total trip was unpleasant room was not what was expected holes in walls cabinet doors broken air didn’t even work 1 st day made numerous calls to you and Sunbird no call back from property manager!!

An hour before our check in they called to let us know that we could not stay due to construction. Offered another place and was going to charge extra we told them we are on our one year this is a major inconvenience we didn't have a lot of spending money they offered a refund and I told them we are an hour away and are driving over 7 hours and we should have been notified days before they ended up giving us another place for our stay for what we paid not what we wanted but at least it was somewhere to stay

An hour before our check in they called to let us know that we could not stay due to construction. Offered another place and was going to charge extra we told them we are on our one year this is a major inconvenience we didn't have a lot of spending money they offered a refund and I told them we are an hour away and are driving over 7 hours and we should have been notified days before they ended up giving us another place for our stay for what we paid not what we wanted but at least it was somewhere to stay

I had to pay to park inside the gated lot even though I was issued a pass code to the gate ? A security guard told me the parking fee was “ about $40.00 “. Being that sounded shady I went to my room and visited the front desk two days later who charged me $45.00 for the same parking!! I washed all 4 towels that was in my room. When I went to get them they were gone. I called the main office and told them. The told me they would have me more towels brought up to my room. I still haven’t seen those towels and that was three days ago. Apart from that, I loved the view, and the family had a really good time. We could walk to pineapple Willys and really anywhere we wanted.

I had to pay to park inside the gated lot even though I was issued a pass code to the gate ? A security guard told me the parking fee was “ about $40.00 “. Being that sounded shady I went to my room and visited the front desk two days later who charged me $45.00 for the same parking!! I washed all 4 towels that was in my room. When I went to get them they were gone. I called the main office and told them. The told me they would have me more towels brought up to my room. I still haven’t seen those towels and that was three days ago. Apart from that, I loved the view, and the family had a really good time. We could walk to pineapple Willys and really anywhere we wanted.

Weather was amazing, but I had to wait 24hrs before I had hot water in my condo… which resulted in me being moved to a different condo. The property is under reconstruction right now but all in all it’s a nice property for an older condo. The room is different than what is pictured when booking

Weather was amazing, but I had to wait 24hrs before I had hot water in my condo… which resulted in me being moved to a different condo. The property is under reconstruction right now but all in all it’s a nice property for an older condo. The room is different than what is pictured when booking

Check in was difficult . Room was dirty and very aged. Nothing like the photos on your site .

The property was nothing like the online pictures. It was very dirty, not cleaned, ceiling tile missing in kitchen, dirt on floors, black grit came out of ac ducts. Pubic hair in bath tub.

The condo was nice but did need some updates. There were some tiles loose and the stove burner and microwave both had issues but overall it was a beautiful place. The cleanliness on the other hand was definitely lacking and should be looked into! I don’t know if the resort there was responsible or an outside company but we were extremely disappointed and there were no supplies in the condo for us to clean up before we used anything so we had to purchase items from our own pocket after paying a cleaning deposit! Extremely unhappy about this. We did stay over New Years and an owner/resident there at the Sunbird had a ton of fireworks that he sat off on the beach for hours on end which kept us from traveling to the piers for the county and city shows which made us extremely happy and very relaxed! Overall we had an amazing time after we got our room clean so that we could feel relaxed. We will stay again but look deeper into the cleaning details if possible! We felt extremely safe on the gated property.The codes were changed daily and there was a guard on duty. Multiple pools but one closed for construction and several trails to the beach. Parking passes were required at an additional charge and all tenants were required to wear a bracelet like at an amusement park to clearly show that you belong on the property and all others could easily identify you! We loved that!