The staff were amazing except for the overnight reception. The bald man behind the desk really only grunted and was less than helpful or friendly. The rest of the staff were amazing and friendly.

This hotel was a very nice stay as a solo traveler all inclusive. Friendly polite staff, clean, big and nicely air conditioned room. Very tasty food and a good pool area. Only complaint I have was at lunchtime as the restaurant was closing I had finished my food and was getting myself a cup of juice in a cardboard cup to take out and a female staff member was rude about it. I understand that they were closing but I paid money for all inclusive and pouring myself a drink would take about 10 seconds and I was on my way out anyway.

This hotel was a very nice stay as a solo traveler all inclusive. Friendly polite staff, clean, big and nicely air conditioned room. Very tasty food and a good pool area. Only complaint I have was at lunchtime as the restaurant was closing I had finished my food and was getting myself a cup of juice in a cardboard cup to take out and a female staff member was rude about it. I understand that they were closing but I paid money for all inclusive and pouring myself a drink would take about 10 seconds and I was on my way out anyway.

A value for money trip. Food was ok, place was clean. The main downside was the cleaning trolleys which moved up and down the open plan corridors from 7am until after 3pm. Forget about long lies and siestas. It was like lying in a train station.

A value for money trip. Food was ok, place was clean. The main downside was the cleaning trolleys which moved up and down the open plan corridors from 7am until after 3pm. Forget about long lies and siestas. It was like lying in a train station.

In general this hotel was good value for money and is in a good location. Can be noisy day and night and the pool entertainment is really annoying but there are quieter areas you can relax away from the main pool area.

In general this hotel was good value for money and is in a good location. Can be noisy day and night and the pool entertainment is really annoying but there are quieter areas you can relax away from the main pool area.

Staff at reception are fantastic and probably underpaid for the complaints they have to listen to. The hotel needs a major revamp. The room we arrived to was like a prison cell, actually a prison cell would have been cleaner. The headboard was brown metal, the desk was brown metal and the side tables, they actually looked like rusty furniture. The bed was as hard as the road and the room was disgusting. The floor, the dirt on the front of the brown fridge, the light switches were dirty, the pillow cases had blood stains on them. We complained about the room and wanted to change. It was an upgrade but no palace. Stains on sheets, floor dirty, crumbs all over the bench but it done rightly for the nights we were there. We travel often and we have never experienced so many people complaining at reception, it was unbelievable. We probably paid over the odds for this hotel as it was between Christmas and new year but unless you are getting a real bargain and are a deep sleeper as the noise of people passing the room, talking and shouting, don’t care about living in a dirty jail cell then knock it up!

Staff at reception are fantastic and probably underpaid for the complaints they have to listen to. The hotel needs a major revamp. The room we arrived to was like a prison cell, actually a prison cell would have been cleaner. The headboard was brown metal, the desk was brown metal and the side tables, they actually looked like rusty furniture. The bed was as hard as the road and the room was disgusting. The floor, the dirt on the front of the brown fridge, the light switches were dirty, the pillow cases had blood stains on them. We complained about the room and wanted to change. It was an upgrade but no palace. Stains on sheets, floor dirty, crumbs all over the bench but it done rightly for the nights we were there. We travel often and we have never experienced so many people complaining at reception, it was unbelievable. We probably paid over the odds for this hotel as it was between Christmas and new year but unless you are getting a real bargain and are a deep sleeper as the noise of people passing the room, talking and shouting, don’t care about living in a dirty jail cell then knock it up!

You had to pay for your room safe

You had to pay for your room safe

Greeted nicely and check in all fine. Wasnt sure why we need to wear wristbands for self catering , got told by security to wear one even though he saw me every day i was there. Wasnt going to wear it all holiday. The room was in need of re vamp , the bed was rock solid., cleaners started too early being loud, the sensor on the bathroom light looked smashed in and kept turning itself on and off during the night. The hotel was just too noisy could hear everything outside the room.

Greeted nicely and check in all fine. Wasnt sure why we need to wear wristbands for self catering , got told by security to wear one even though he saw me every day i was there. Wasnt going to wear it all holiday. The room was in need of re vamp , the bed was rock solid., cleaners started too early being loud, the sensor on the bathroom light looked smashed in and kept turning itself on and off during the night. The hotel was just too noisy could hear everything outside the room.

4th stay. Never fails to be just what I expect. Only do self catering and sleep there so its ideal for me. Cheap and cheerful. Would go elsewhere for any kind of special holiday. But this does the trick for an extra week in the sun.

4th stay. Never fails to be just what I expect. Only do self catering and sleep there so its ideal for me. Cheap and cheerful. Would go elsewhere for any kind of special holiday. But this does the trick for an extra week in the sun.

Good hotel, convenient, airport bus stops at door, don’t bother with a taxi. Bar area not great, glad we didn’t go all inclusive. Nice pools and plenty loungers. Right beside football stadium for any fans, games on Sunday lunchtimes. Good WiFi, good enough for streaming

Good hotel, convenient, airport bus stops at door, don’t bother with a taxi. Bar area not great, glad we didn’t go all inclusive. Nice pools and plenty loungers. Right beside football stadium for any fans, games on Sunday lunchtimes. Good WiFi, good enough for streaming

Just enjoyed 6 nights in kn columbus room cleaned every day to a good standard, check in staff excellent, had a street facing room a bit noisy at night but i didnt mind got the room at a great rate ,if your a light sleeper it might not suite you, didn't eat there so cant comment on the food ,bottom line its not 5 star so dont expect it,if you want clean rooms in a good location with air con its fine .

Just enjoyed 6 nights in kn columbus room cleaned every day to a good standard, check in staff excellent, had a street facing room a bit noisy at night but i didnt mind got the room at a great rate ,if your a light sleeper it might not suite you, didn't eat there so cant comment on the food ,bottom line its not 5 star so dont expect it,if you want clean rooms in a good location with air con its fine .

Can’t say anything positive except barista (Kevin) , absolutely terrible food

Can’t say anything positive except barista (Kevin) , absolutely terrible food

Cheap and cheerful. Rooms were ok, AC and shower worked fine. During the day, the hotel was fine. The pool area is clean and big. No major rush for loungers. Music commences around 10am and finishes at 3pm. Noise can be heard at night, people returning early hours in the morning was a pain. It looked like security were introduced back end of the week, so would have been interesting to see if this would have improved. Would consider staying again if I were to return to Tenerife.

Cheap and cheerful. Rooms were ok, AC and shower worked fine. During the day, the hotel was fine. The pool area is clean and big. No major rush for loungers. Music commences around 10am and finishes at 3pm. Noise can be heard at night, people returning early hours in the morning was a pain. It looked like security were introduced back end of the week, so would have been interesting to see if this would have improved. Would consider staying again if I were to return to Tenerife.

Rooms were dated, tired and internal doors and windows faulty/broken. Room door had issues opening/closing, we were locked out of our room and had to seek replacement keycards from reception. Bedrooms were very loud as they were situated next to a hallway. Bathroom had broken tiles and toilet seat. Bathroom window looked onto stairwell so if the window was open people could see into our shower.

Rooms were dated, tired and internal doors and windows faulty/broken. Room door had issues opening/closing, we were locked out of our room and had to seek replacement keycards from reception. Bedrooms were very loud as they were situated next to a hallway. Bathroom had broken tiles and toilet seat. Bathroom window looked onto stairwell so if the window was open people could see into our shower.

Had a lovely stay again at the Columbus hotel in Tenerife

Had a lovely stay again at the Columbus hotel in Tenerife

Very enjoyable but needs more security as young guests making lot of noise after midnight

Very enjoyable but needs more security as young guests making lot of noise after midnight

Came here in December.Very central for las Américas. Staff great, as i had requested a move on the 2nd day of which i got as wanted a pool view reception side as it gets the sun on the balcony. Gave the girls a box of chocs for this as really appreciated it. All 5 uk channels on the tv too if youre staying in any night. Went self catering for 7 days then all inc for an additional 4. Kept my same room but you can ask for a room with a kitchen even if youre all inc. Stayed here before in a room with no kitchen as i was all inc...so didnt realise you could request this on your initial booking. No sun on the pool in the winter but plenty of sun lounger spots should you be a sun worshipper like me. Very clean and modern rooms. Defo come back again.

Came here in December.Very central for las Américas. Staff great, as i had requested a move on the 2nd day of which i got as wanted a pool view reception side as it gets the sun on the balcony. Gave the girls a box of chocs for this as really appreciated it. All 5 uk channels on the tv too if youre staying in any night. Went self catering for 7 days then all inc for an additional 4. Kept my same room but you can ask for a room with a kitchen even if youre all inc. Stayed here before in a room with no kitchen as i was all inc...so didnt realise you could request this on your initial booking. No sun on the pool in the winter but plenty of sun lounger spots should you be a sun worshipper like me. Very clean and modern rooms. Defo come back again.

This hotel ticks all the boxes, friendly helpful staff, great location, lovely pools,lovely rooms,great showers, very comfortable beds, lovely team organising sports events during the days, the all inclusive was very good plenty of choices to suit all tastes, was there for Two weeks, and during a few nights there was quite an amount of noise, but for the large size of the hotel, that can be expected on the odd occasion but overall we had a great experience and would recommend this hotel, and would definitely stay here again. Management and staff keep up the good work, you can be proud of your hotel. Regards Timothy