Beautiful property and excellent customer service been coming here over a decade

Beautiful property and excellent customer service been coming here over a decade

Wonderful place with amazing staff!

Wonderful place with amazing staff!

Didn't feel like island vacations. Not a good vibe. Alot of unfriendly staff, some were nice.

Didn't feel like island vacations. Not a good vibe. Alot of unfriendly staff, some were nice.

There absolutely nothing to do on this resort but gamble. There’s no night life or excursions on the property and everything other than the Casino closes at 10pm. Beautifully Boring

There absolutely nothing to do on this resort but gamble. There’s no night life or excursions on the property and everything other than the Casino closes at 10pm. Beautifully Boring

Margaritaville is a GREAT resort. I would totally stay there again, however, I was not aware it was a TIME SHARE property. If I had know that, I would not have stayed. Even though the "90 minute" presentation was 3 1/2 hours long, the staff and crew presenting were not pushy at all and were very friendly.

Margaritaville is a GREAT resort. I would totally stay there again, however, I was not aware it was a TIME SHARE property. If I had know that, I would not have stayed. Even though the "90 minute" presentation was 3 1/2 hours long, the staff and crew presenting were not pushy at all and were very friendly.

Nice!

Nice!

We expected more from Margaritaville based on experiences at other venues. One of the biggest turn offs was the music. What we heard was old school disco with a loud base beat - enough to sit as far away from the DJ as possible. At 5 o'clock somewhere - why not play Margaritaville/Jimmy Buffet Music and promote a $5 margarita happy hour. A Caribbean dance party with salsa sounds would have been an added plus. About the room - we had to request a repair of the safe, the door to the bathroom and the sliding door to the deck. These things should be inspected and repaired as needed after each guest.

We expected more from Margaritaville based on experiences at other venues. One of the biggest turn offs was the music. What we heard was old school disco with a loud base beat - enough to sit as far away from the DJ as possible. At 5 o'clock somewhere - why not play Margaritaville/Jimmy Buffet Music and promote a $5 margarita happy hour. A Caribbean dance party with salsa sounds would have been an added plus. About the room - we had to request a repair of the safe, the door to the bathroom and the sliding door to the deck. These things should be inspected and repaired as needed after each guest.

The property is away from all the excursions and it is costly to travel to them. Most of the staff was nice but there was not a high level of service.

The property is away from all the excursions and it is costly to travel to them. Most of the staff was nice but there was not a high level of service.

It would be awesome, if you could add at least one more restaurant on the premises.

It would be awesome, if you could add at least one more restaurant on the premises.

Wonderful resort with top-notch staff! Would definitely return here.

Wonderful resort with top-notch staff! Would definitely return here.

The room was a studio with a terrible view. It overlooked the top of an attached building with astroturf

The room was a studio with a terrible view. It overlooked the top of an attached building with astroturf

Our hot water took forever to heat up, usually the second person got a warm shower. The phone did not work upon arrival, and the hotel overfilled us with hidden fees that where not disclosed

Our hot water took forever to heat up, usually the second person got a warm shower. The phone did not work upon arrival, and the hotel overfilled us with hidden fees that where not disclosed

It was a beautiful resort with all the amenities. The pools, resort and beach are amazing. The only downfall is that it seemed like most of the faucets in the bathroom were broke/not working. These are minor and I am sure they will be fixed, but just something we noticed. The only other downfall is that everything was so expensive, from food to items in the store. Two of the nice restaurants always seemed booked with reservations and the buffet which was not very busy, was very expensive with not the best food options. Overall we would recommend this resort, but encourage to venture off the resort for some of the meals.

It was a beautiful resort with all the amenities. The pools, resort and beach are amazing. The only downfall is that it seemed like most of the faucets in the bathroom were broke/not working. These are minor and I am sure they will be fixed, but just something we noticed. The only other downfall is that everything was so expensive, from food to items in the store. Two of the nice restaurants always seemed booked with reservations and the buffet which was not very busy, was very expensive with not the best food options. Overall we would recommend this resort, but encourage to venture off the resort for some of the meals.

Staff was not willing to address any issues that I had. Our room was dirty, water was only lukewarm, and we had to repeatedly ask for clean towels. Dining choices are limited. When I took these complaints to the staff they told me to take it up with the site I booked the reservation at.

Staff was not willing to address any issues that I had. Our room was dirty, water was only lukewarm, and we had to repeatedly ask for clean towels. Dining choices are limited. When I took these complaints to the staff they told me to take it up with the site I booked the reservation at.

Top of the line service will be back very soon !

I loved it!!! Hospitality was amazing!!!!!

We loved staying here! Awesome staff, food, beach, and atmosphere. Would definitely come back.

Reservations required for everything...restaurants and even to go to the pool. I understand with covid protocals they may be some restrictions, but it was ridiculous! The worst part was that when you called to make reservations for dinner, no one would answer. The first day we tried to call all restaurants onsite and no one answer. They also have a central extention you can call to get reservations though, again no answer. They give you the option of leaving your number and they will call you back to help you. We never received a call back.. After that experience we gave up on eating onsite and ate "off campus" the rest of the trip. Plan on being approached by someone trying to push a timeshare meeting on you. There is also an adjoining hotel and we were not allowed to swim in the bigger pool. It made me feel 2nd class, even though we paid over $1000 for 3 day stay, plus $15 per day for parking