The staff was very professional and welcoming. Room was clean and the view was amazing. The bed and pillows were extremely comfortably. All the amenities are very upscale and I really loved that they have hard floors versus carpet. Absolutely loved my experience staying at The Kimpton.

From check in to check out, the staff are so helpful and welcoming. The welcome cocktail was an added treat. The bar provides amazing drinks. Be sure to visit their Speakeasy, The Study, for specialty drinks. This is a beautiful hotel in an historic setting.

New hotel with a friendly efficient staff and excellent restaurant and bar.

What a beautiful place! Enjoyed the level of pet friendliness the place exuded. The hospitality and friendliness of staff was infectious and it was nice to see a hotel prioritizing this while not being “snooty.” Will definitely be back next time in San Antonio

The hotel itself has some positive architectural features along with some seriously negative ones. Access to 10th floor rooms is very uninviting. Though it is on roof top pool level, getting to the room felt like going in through the back door. We did not like the raw polished concrete in the rooms. It looks unfinished and a cheap rug under the bed did not make up for it. We had trouble with the shower head gears ( cheap stuff) and the AC was a source of trouble from a thermostat and sound point of view. Most of all though, on service, they have a long way up to get to mediocre. The room was not cleaned and using Thanksgiving as a pretext to justify not attending the room does not make much sense to us. Also they ran out of Turkey mid service during the Thanksgiving brunch!!! The Study, a high end mixology bar, was very small and we sat at our table for 15 minutes without being attended to at all. Ended up walking out. Some associates tried hard but overall a major disappointment. We could not recommend anyone stay there. There are plenty of far better places in San Antonio. Even valet parking will cost 60 a day with tax which is outrageous when considering the abundance of parking areas around the property. Not the right vibe at all. There will be no second chance.

My daughter and I Had a lovely stay in the beautiful hotel. Delicious food, very friendly and Accommodating staff. We definitely recommend to family and friends coming to San Antonio. Would like to stay again.

Beautiful hotel, room was spacious and comfortable Restaurant and rooftop bar were great. Food and drinks excellent

The hotel is very nice. Service is outstanding. Visiting the 10 th floor for the view is a must!