Friendly staff on way in. Room available as booked. Very clean facilities (looked like recently renovated). Loved the set up in the room - welcoming and plenty of seat options.

Recommend in every way except water pressure so low it felt like using a eye dropper to rinse shampoo (I ultimately used a cup and the sink) and there was very little available at breakfast. Maybe my expectations are too high as I am used to Drury Inn continental breakfast.

A lot! 1) Water pressure in the bathroom was non existent & the shower worse than useless. Reported this to staff but nothing was done about it. Water from basin tap little more than a dribble. Appears hotel has a serious water supply issue. 2) Room TV. Very few channels available & TV supplied with the most useless remote control I have ever seen. Completely user unfriendly and virtually impossible to select channels with it . Eg: not even CNN! 3) Breakfast. Every day, breakfast supplies ran out, sometimes by as early as 0830. Despite staff being asked to regularly check and re-supply, this didn’t appear to happen and so, on most days, no fruit, yoghurts, muffins provided. Very disappointing. 4) Rooms apparently only serviced every 3 days. Not great for a hotel but could have lived with this. But reality was room was only serviced twice in 14 days stay & we had continually to ask for clean towels, etc. Really rubbish service. 4) Finally, as a result of all the above, we left one day early - so only 14 nights but hotel still charged for 15 nights. Complained by Email but not even the courtesy if a reply. Overall, not recommended and wouldn’t stay there again.