Ok

Ok

"Tired" looking rooms. Not well maintained/poor renos. However, room was well cleaned by friendly cleaning staff. Pool was great. We appreciated being allowed to check in early and leave an hour later to accommodate our travel schedule. Front desk staff were very helpful with tips for bus transportation and calling taxi.

"Tired" looking rooms. Not well maintained/poor renos. However, room was well cleaned by friendly cleaning staff. Pool was great. We appreciated being allowed to check in early and leave an hour later to accommodate our travel schedule. Front desk staff were very helpful with tips for bus transportation and calling taxi.

30 min late check in, really dirty windows in room. Got complimentary breakfast and an hour later check out. Poolarea was a bit noisy due to traffic although situated on 8th floor.

30 min late check in, really dirty windows in room. Got complimentary breakfast and an hour later check out. Poolarea was a bit noisy due to traffic although situated on 8th floor.

Good customer service and friendly staff

Good customer service and friendly staff

Very old building, not very well maintained or cleaned. Very noisy highway next door. Not walking distance from anything.

Very old building, not very well maintained or cleaned. Very noisy highway next door. Not walking distance from anything.

To much noise from the highway.

To much noise from the highway.

Building is nice, however the jacuzzis and steam room doesn't seems to be working

Building is nice, however the jacuzzis and steam room doesn't seems to be working

Property facilities were limited or closed. Area is so so and some staff were rude.

Property facilities were limited or closed. Area is so so and some staff were rude.

My stay at the hotel was great! The customer service at the front desk was good. The receptionist was nice and made reservations for my car service to the hotel the next and the driver punctual. Also, issisted that I would have time to have breakfast. The only thing I would say is that there was a bit of mildew in the bathroom ceiling which need to be fix and no wash rags. I didn't bother to ask for one, since I was leaving next day. A beautiful hotel; the dinner I ordered was delicious. Will definitely go in the future.

My stay at the hotel was great! The customer service at the front desk was good. The receptionist was nice and made reservations for my car service to the hotel the next and the driver punctual. Also, issisted that I would have time to have breakfast. The only thing I would say is that there was a bit of mildew in the bathroom ceiling which need to be fix and no wash rags. I didn't bother to ask for one, since I was leaving next day. A beautiful hotel; the dinner I ordered was delicious. Will definitely go in the future.

Requested wake-up call: this didn't happen. Requested taxi to airport: this didn't happen. Dining service were closed on Tuesday at noon.

The lunch was too expensive. There were no wash cloths or hand towels. Could not safely use the tub. Did not perform wake up call. They did not speak English. Needed to check out at 6:30 and couldn’t

Requested wake-up call: this didn't happen. Requested taxi to airport: this didn't happen. Dining service were closed on Tuesday at noon.

The lunch was too expensive. There were no wash cloths or hand towels. Could not safely use the tub. Did not perform wake up call. They did not speak English. Needed to check out at 6:30 and couldn’t

The breakfast service was great. However the hotel is old and in need of upgrades.

The breakfast service was great. However the hotel is old and in need of upgrades.

I am sorry to say that this hotel has a major mold (fungi) problem. Due to my asthma condition and having two children under 4, expsoure to mold can result in major health problem. I am sorry to say unless this is sorted, I would not recomend. Also breakfast was noy very diverse, no alternative to cow milk which was needed since i have a child with milk intolerance had to purchase my own. Staff tried to help by providing rooms but didnt go to any extense to check on us or help with luggage etc Would not recommend. Location was good.

I liked the amenities, convenient location and transport options. The view was great and most of the staff were courteous and helpful. But there are always some black sheep. They were not accommodating initially when an error in booking was made (receptionist and manager) meaning I was forced to pay (no exception) and upon arrival, certain receptionists were clueless when asked for advice about tours. Oh, I was also put in a room directly below the kitchen (possibly on purpose by the same receptionist) so noise at night and in the early morning (5am) was disturbing to say the least. The air-conditioning also didn't work properly and would increase the room temperature sometime around midnight leading to excessive sweating. The bed would become drenched leading to us waking frequently. But I didn't let that ruin my vacation.

This hotel was very well maintained, very clean. All the staff members that l met were very helpful, courteous and seemed well trained. Certainly a well run hotel/facility.

I stayed there for 7 nights. There was a used soap when I first moved in. The AC is freezing cold and can't adjust. I saw hairs several times in the towels. The pillow is too low. I won't say it's a good experience staying there.

I stayed there for 7 nights. There was a used soap when I first moved in. The AC is freezing cold and can't adjust. I saw hairs several times in the towels. The pillow is too low. I won't say it's a good experience staying there.

It was great

It was great

We stayed in August 2019. The room was clean. The restaurant unfortunately was only open for breakfast until 10:00 a.m. and there weren't any other stores or restaurants in walking distance. Wash cloths are not provided so you have to walk with your own and there are no English stations on TV. Overrall, we were satisfied with our stay, the staff was friendly and the customer service was great.