The room was clean

The pool sucks liner is not tight to the pool it had crap floating in it as did the hot tub that was not that hot.

We are a volleyball team and the facility was the best that we have stayed at this season. Great pool, and leisure and gym. They had free pool tables and other games. They had an area that was big enough for us to order pizza and eat as a team at no cost. Also great board table and computer area. just very well designed in general. great staff

everything was great

Very clean and quiet room Very confy bed 🛌

The staff are very helpful and very professional & friendly, they are the highlight of the stay. It's easy to find available parking spot. Lobby is big enough. Restaurants are a good convenient option. The breakfast restaurant needs to be brighter though, it's too dark. Blinds are closed, lights are dimmed. But food was yummy. Positives in the room are not many but beds were comfortable. Fridge was alright. The ironing option was nice to have in the room.

Room was in bad shape. Definitely needs redesign and maintenance. Bathroom han no power outlets. The only area where you have an outlet and a mirror has a microwave and dusty coffee machine blocking your vision. So ladies it will be very tricky styling your hair or putting make up, there is no comfortable space to do that. The fan in the bathroom was Sooooo loud, it's like a running engine inside there. So noisy! Coffee machine I couldn't bring myself to use it. So old and dusty. Space was small in general with a giant office chair ! This hotel should be two stars in my opinion compared to most 3 stars I stayed in before.

Excellent services provided by your hotel staff. Keep your nice work always Thanks Malik &family

Clean, modern, updated

Too remote, too much in an industrial area. Too far away from dining and shopping amenities.

The room was spacious and had a kitchenette that was wonderful. The location of the hotel makes Sylvan Lake easily accessbile. The staff was friendly and helpful.

The room was so much bigger and better than I anticipated. It was like a cool little apartment. It was also very clean and the bed was super comfortable. I had a really hard time getting out of bed!

The only thing that needs improvement are the elevators. I think one of the two was out of commission, and the sole working elevator was pretty slow, so I took the stairs to my 3rd floor room 90% of the time, but I can handle it.