The bed was very comfortable and the room had a great layout and view. The lobby is very comfortable with many seating areas that are very cozy. The location is very good, right next to the convention centre and surrounded by good restaurants and entertainment all while being close to the train but far enough away from the homeless.

The room service was not very good. Very expensive and not worth the lacklustre quality of the food. Taste was not good and really underwhelming. I was expecting more for the price I was paying and the atmosphere of the hotel. I would have been fine paying more if the food was delicious.

Location.

Continuous outside noise during the night.

location

no pool

refund the amount

shityy property

We appreciated the help to execute a flawless engagement celebration.

The extra details that the front desk help us with. They were very helpful and friendly.

convenient nice location

The open, welcoming downstairs area. A special extra: the maintenance guy was able to open my samsonite suitcase. Somehow the lock attachment on the end of the zip had been wedged into the lock during handling from my flight from LA and I could not gei it open! The guy carefully used giant cutters to cut the lock attachment, yet still enable me to use the zipper. I don't know what I would have done without this help. The little touch at checkout where there was a bowl of freshly made chocolate coated , mouyhsized sweets, wrapped in cellophane for guests to eat. They were delicious and it was so thoughtful. The quality of the food, which was excellent. A lot of care in devising the menu and great execution. Talented chef. Great king sized bed. Great location, in the centre of downtown.

Nothing

Breakfast was not included in the room rate, but we chose to eat in the hotel restaurant. The food was delicious and the service was really good. Loved the spaciousness of the bathroom; great bed.

Not sure

Great location, great staff. And the M Lounge is cool

The location was excellent, right under the Calgary tower. The room was quite spacious and clean. The bed was comfortable. Valet parking was great.

The reception was not super friendly. When we arrived they informed us that their credit card machine does not work so I have to fill in a form online and send it to them. However, they would charge over 7 dollars a day for internet. They only agreed to waive the charges when I shed them that the B.com description said wifi is for free. They also said they do not clean the room every day, unless we specifically ask to. Typical large hotel with many guests and little attention to each individual.