Het personeel is heel aardig en behulpzaam. De sfeer in het hotel is relaxed.

Perfect location if you want to be in the middle of the hustle and bustle of Times Square.

Nothing not to like.

Location, nice cool room, nice staff.

Complained about missing bathroom door handle and difficulty of closing the door, which took both hands and lots of effort to close. Nothing was done about this before we stayed our second night, though I heard the desk clerk call housekeeping and report it. Our friends' un-vacuumed room had not been vacuumed yet (still potato chips, etc. from previous guests) after we returned during first day. They complained again and only then was it taken care of along with manager's solution for lack of service of crediting them half back on their room. No such gesture was made for our complaint about the missing door handle (which had sharp edges we had to grab), the difficulty in sliding it, or the fact that previous guest had spilled something down the door frame, which was disgusting. For this amount of $$$ (beware - you are charged $30 per night tickets or food/beverage money you aren't aware of when booking), we expected pretty much perfect rooms and immediate action upon legitimate complaints.

Remplacement est parfait près du métro et très central pour visiter New York mais du coup un peu brillant car on est au cœur de la ville qui bouge toujours

Le manque de lumière dans le hall et dans l’ascenseur mais aussi dans la chambre. Le petit déjeuner est correct mais très cher.

Efter standarden i New York var værelset og badeværelset stort.

Der var virkelig meget larm fra Times Square. Sengene var beskrevet som dobbeltsenge, men de var kun 120cm brede

The location is amazing!

Rooms seem a bit old and dark. It was not an issue most of the time since we were walking almost whole day.

اعجبتني الاقامه الغرف وسيعه وشرحه والروم النظافه : تنظيف يومي الموقع : روعه كلشي تحت موجود والمكان شرح الموظفين : معامله ممتازه ودودين ومتعاونين

لاشي

I had an incredible stay at this hotel! The location is absolutely perfect, right in the heart of Times Square, unlike other hotels that claim to be nearby but are farther away. The rooms are surprisingly spacious, much larger compared to other hotels in the area(Emphasis on very large). One of the standout features is how quiet the rooms are—the windows are so well-sealed that we didn't hear a single sound from outside, even with all the hustle and bustle of the city. The staff was exceptional, from the front desk to the lobby team and housekeeping. Each and every one of them made our stay even more enjoyable with their warm, professional service. I would definitely visit again and highly recommend this hotel to anyone looking for comfort, convenience, and top-notch hospitality in the heart of New York City! We were a group and the room was so big that we didn't feel choked at all.

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