Everything was amazing!

The breakfast was not warm and of poor quality.

Good location. A lot of places to eat close by. Shopping etc. Good customer service.

Trash cans can be just a little bigger. one meal and the trash is filled. Of staying there for 3 nights that’s not enough. i had to hand off the trash to the cleaning lady.

Room was as described

No hand soap in the room, the pool was broken when arrived. Staff was very rude about the situation, breakfast was horrible

Location

When I arrived early for check-in I was asked what floor would I want my room, I informed the team member whatever floor was closer to the pool and he said first, so I went with the first floor and returned ay 3 o’clock for check-in, I was informed by the same staff member that my room wasn’t clean because staff members weren’t aware room was going to be occupied, so I was moved to the second floor.

cleannnn the room

everything good

nice rooms

very small pool and dirty water

The staff were very friendly and helpful. Very pretty entrance to the lobby as well. The nice touch of my name located on the tv screens when we arrived was just that extra touch to put a smile on my face.

Everything was great,I just wish the pool was heated instead or in conjunction with the heated room where the pool was located

clean, fresh, up-to-date. with the exception of the first night, every time we passed front desk clerk said, hello enjoy your day. other staff smiled and greeted whenever we passed.

first night check-in: clerk said nothing; we said we have reservation; clerk brusquely said, I need to see ID; finished check-in. clerk never said hello, welcome, enjoy your stay, anything we can do for you.

The patio

The breakfast

Extremely nice & clean hotel. Great area with easy access to restaurants, things to do, & the highway. We loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store meals right in our room.

They refuse to check anyone in before 3pm. I understand that is policy but we arrived at 2:30pm & they refuse to accommodate or let us check-in until 3pm, claiming there wasn't any rooms available. The pillows were too soft & the bed isn't the most comfortable.

The room was clean and quiet with a well equipped kitchen. The staff was nice and I loved the location. It was surrounded by plenty of places to dine and shop. This location has been to my list of staycation spots!

The hot breakfast left a lot to be desired. Day 1 was ok, but it seems the turkey sausages were a little under done to my liking and the eggs came out of pouch. Day 2 of breakfast, I decided to just go with oatmeal and muffins. The oatmeal wasn't thoroughly cooked. It needed to be completed in the microwave. 3rd day I didn't even attempt to eat breakfast.

Breakfast was excellent & the food was cooked real food. Excellent Customer service .