I did not stay. It was terrible.

I did not stay. It was terrible.

Location by obligation. We're travelling west and needed a place to stay

The first room was not clean, had no towels, and when we questioned the staff about this, we were told that this was not their fault 🙄. Never staying there again.

Easy access to our car Friendly reception… although he was really busy. Comfortable beds

Pool was closed for maintenance 😔 Requested AC… no AC Sink in bathroom took an hour to drain I didn’t complain to the front desk, because he was so busy and we made do.

The pillows are too high in the middle part.

Friendly staff, good location.

Main issue is weed smell. Apartment was fairly clean but it could be cleaner. Breakfast was OK, it's more like snacks/continental.

Parking and staff

The walls in both rooms were so dirty and disgusting. The water didn’t warm up, had to take a shower with cold water in -17 weather. The readers at the doors weren’t working Was very expensive compared to the quality

Nothing... the lady at the restaurant who gave us water was nice.

Everything. Pictures are NOT what they seem. NO ELEVATOR The place is dated and dark and old and sad looking. The front desk & Indian manager was not organized. Even after I called the day before to assure everything was ok, the room was not ready for 3. I think they forgot we were coming and assigned a pet friendly room on the second floor... not common in any other lodgings we stayed in. When I showed up, due to dogs and luggages, it was hard to go up a floor. He offered me without request, a room at the Travel lodge with 1 bed for 3 adults(1 star) for the same price and no extra charge... emphasizing same price to me twice. I thought he was trying but then luckily my daughter quickly searched and saw this was a 1 star lodging, not to mention the big price difference of 100 dollars less. When I mentioned this to him. He replied... oh.. ok.. i give you for 149 ??? What the heck ? This level of dishonesty did NOT go down well with our family. We called and informed them with all the things broken in the room..lights, towel bar, we got 1 soap and 1 shampoo for 3 people ???? Did nothing.f WE decided to just sleep and left super early the next morning to just get away from this place. The room was basic clean. Stay at the comfort inn. they looked much better. We had to get our own towels and ammenities as they could not bring it to us.

The only good thing about this hotel was the staff, when I went back up to the front desk she was understanding and helpful when I let her know that my room was awful and I couldn't stay there for the safety of myself and daughter. She immediately refunded me and apologized.

I checked in and literally went straight back to the desk and told them I would not stay..... walking to my room it smelt so bad in the hallway of weed and there was a drunk person stumbling around (it was 4pm). When I got to my room there was a bandaid covering the peep hole, the door to the outside didn't latch properly and looked like someone had tried to kick in the door, there was broken glass, it smelt so bad (like wet dog) and it was filthy..... literally the worst room I have ever seen in my entire life.