I liked the clean room

I was lied to about my room and price

Staff were very knowledgeable about local bars and restaurants.

Hotel sign is a bit hard to spot when driving past.

Location was perfect! It’s situated in a quiet area, but a short walk to Palm Canyon. The pool was fun and a nice atmosphere. The room decor was very nice and in general, comfortable .

Privacy and pet friendly.

Cactus by entrance to suite. kept getting cactus needles in my arm. Ouch…….Maybe trim them back.

Bed was awful. Lumpy Bathroom floor was dirty and the shower knob fell off in my hand. No one told me it would be an extra $100 to stay there with Resort fees!! Ridiculous

staff were friendly, Nate was superb and you’re in a great location

swimming pool area could do with a rethink, to make it feel less bare. Maybe new lux furniture and replanting.

location is east walk to downtown. outdoor spaces are beautiful and comfortable!

Great location, comfortable, clean

The walls are quite thin

Private and Beautiful

I liked everything

Service, location, comfortable bed, and that they change up breakfast items a little bit - to-go bags are simple but in the lobby you have more options. They brought in good quality pastry too but it was a Saturday so maybe it was a weekend thing? They also had Baileys and Whiskey by the coffee in the morning which was a nice touch. Great coffee too.

The shower door couldn't be closed completely. We could close it but water would come out through the crack from the lower end of the door which made the bath mat really wet. There was a "outdoor area" in our room which was advertised as "balcony", but there was no view but just 5ft tall fences and lots of leaves on the floor. Room was on the first floor and was very dark. Cleaning staff started around 8 which was really loud.

The 4pm reception cheese and wine. The hot tub, Prompt response by maintenance .

The outdoor pool wasn't heated. Reception was often locked, No television programmes on Wednesday. Internet connection intermittent.

Nate, the operating manager was outstanding! Very welcoming!!

Area, hotel, staff.

N/A

Clean, friendly staff, and great location.

I would of liked a bagel instead of all that sugar I am diabetic. Juice was ok and granola bar. Location was GREAT!

Everything was good.

Small and cozy!!

Downstairs Air conditioner made a lot of noise and wasn’t working properly however Nate was Fantastic!! Also, Microwave ovens should be in all of the rooms, even if it is a small one!!

Nate at the front seat is back! He is always in good Spirits and knows how to make guest feel at home. I swear, the first time we stayed here he made an impression. I wrote a review before Covid about how great Nate was and how nice the Movie Colony was. Covid hit, the lobby closed, Nate was no where to be found. It was a great surprise to see him there again. He offered us out breakfast meal (brown paper bag meal) when we checked in so we didn’t have to wake up early to get it. We are easy people to please. He is genuine and that’s one of the reasons why we stay here over the others. Sure, it’s a little smaller, and not very busy. That’s why it’s a hidden gem. I have told a lot of my coworkers (cedars Sinai) to stay here Cuzz it’s private and not over populated.

I just wish the bar was up to code. The bar near the pool. Or, if there was someone there just selling snacks or whatever. It’s a cool little bar. But, save where u gotta save.

loved the location

we saw a couple cockroaches on our patio