Room was clean and bed was comfortable

Expected better from the staff for a Hilton hotel

We didn’t have the breakfast.

The facilities, furniture including the bed felt and looked old. Maybe an upgrade is necessary like wood vinyl flooring and better more firm beds and better quality pillows.

I travel quite a bit and have come to trust Hampton for their consistency in the level of hospitality. While the staff was very helpful the level of accommodation was lacking. The room was clean but there were no lamps or other lights in the room other than the recessed lights over the beds. There were no chairs other than the desk chair to sit on while in the room, forcing you to sit on the bed to watch TV. Speaking of the TV it only had maybe 10 stations. No local stations, no movies channels. The towels in the bathroom were clean but at a level that you would find at a YMCA not somewhere spending what I spent for this room. There was no paper at the desk. I needed to make a note of something and had no way to write it down other than a napkin that I had to go out and find. The food available at breakfast was very lacking. The grocery store brand ice cream in the Suite Shop was disappointing after a long day of working. This was more a level at a much lesser quality hotel than this national chain.

I travel quite a bit and have come to trust Hampton for their consistency in the level of hospitality. While the staff was very helpful the level of accommodation was lacking. The room was clean but there were no lamps or other lights in the room other than the recessed lights over the beds. There were no chairs other than the desk chair to sit on while in the room, forcing you to sit on the bed to watch TV. Speaking of the TV it only had maybe 10 stations. No local stations, no movies channels. The towels in the bathroom were clean but at a level that you would find at a YMCA not somewhere spending what I spent for this room. There was no paper at the desk. I needed to make a note of something and had no way to write it down other than a napkin that I had to go out and find. The food available at breakfast was very lacking. The grocery store brand ice cream in the Suite Shop was disappointing after a long day of working. This was more a level at a much lesser quality hotel than this national chain.

The staff was very very friendly and helpful! the Breakfast was also very good and they have a variety of options. The room was clean and the bed was comfortable. There was a power outage during our stay and the staff worked diligently to fix it.

Our room was a little disappointing. I hate to say that because we generally stay in Hampton Inn’s on our trips. The bathroom door was cracked and jaggety, it looked like they had to break into the wall and tried to patch it with wallpaper. Around 8am you could hear the housekeepers talking very loudly in the halls- it woke us up almost every day. Just not the quality I was expecting with Hampton.

location & staff very friendly

It’s tired smoke detector woke us up every morning not happy!! we also smelled cigarette smoke from another room .

easy

nice people

beds are very comfortable and you cannot beat the price.

Everything

Nothing my overall score should read higher. Can't change it.

the location

we were there 3 days and they never cleaned our room. we were not informed that we had to request to have the room cleaned THE NIGHT BEFORE!

location. cleanliness, very nice staff