The welcoming environment and smell

No 24 hour coffee

Everything.

Nothing.

It was a wonderful time.. front desk let us use a table and chairs so we could play cards. The bartender even made pina colada's for us and breakfast was delicious !! Beds were awesome.. room was amazing.. no negative comments to make.. will stay here sgain !

I always stay at the Hilton.

I miss the omelet station and waffles with the buffet breakfast.

Location to campus! Hotel was very clean and smelled wonderful.

My room was hot. I even turned on the AC in January.

convenient

nothing

comfortable, clean

satisfied 4th time staying there

Clean and quiet

The hotel itself was nice, and the downtown location was convenient.

Around 2:15 A.M., the fire alarm went off, as well as some of the sprinklers. As we were heading for the stairs, we saw water pouring out from under another room on our floor, and it was basically raining in the lobby. All the patrons went out and stood on the parking lot and the sidewalk, waiting for the management to come out and tell us something; anything. Fire trucks came; firemen went in and left a few minutes later. There was obviously no fire, but the alarm kept sounding. Most of the patrons eventually went back inside and got the rest of their stuff (covering our ears because of the screaming alarm) and (hopefully) found another place to stay. One woman who had apparently gone inside and found someone associated with Hilton reported to the other displaced patrons that the alarm would keep sounding until the sprinkler system's reservoir achieved a particular level of water pressure, and nobody knew when this would be. So, even though it was a false alarm, nobody could go in and go back to sleep because of the constant screeching alarm...SUPPOSEDLY. This seems like a really impractical way for a fire alarm in a hotel to work, so we kind of suspected they weren't being honest with us and simply didn't know how to turn it off. tl;dr: Everyone was forced out into the street and management handled it very, very poorly. At least they comped our room when we went back in the morning after finding a second hotel.

We liked the room until 2am when the fire alarms went off and we spent 1 1/2 hrs outside in our car.

There was a pipe that burst in the lobby. We were given ear plugs because they couldn’t get the alarm turned off. Went back to the room at 4am and tried to go back to sleep but couldn’t. Booked a room at the hotel across the street and got into that room at 5am. We were told by the manager that we would receive a full refund - Prepaid $324.60 in April 2022 and stay was at the end of July - still have not received a dime after calling Bookings.com and the hotel. They also told us the pool, which was being redone in April, would be up and running by our stay end of July. When we arrived pool was not open.

Room was very nice and clean

Pool/hot tub closed. This was the main reason we chose this hotel. Was not offered a discount for this inconvenience. $180/night and not able to use the pool. Very disappointing. Construction on outside of hotel, so we had to go around the block to enter in back door. Good thing we only stayed one night. Would be very inconvenient if we had more luggage.

Pool closed construction everywhere no mention of this when booked

Great location and friendly staff.

location

construction