The room was spacious and clean.

We booked this hotel because we wanted shuttle service to the airport, it is advertised by third parties however on arrival we were told that the shuttle service was cancelled in 2019 and we'd be told that had we booked directly with the hotel. This meant we had to keep our rented vehicle an extra day, pay an extra day for it and try and find our way to the airport which was not an easy task. The area is not a good area at all and we were warned not to leave anything in our vehicle - it appears that the hotel across from this facility houses short term rentals rather than operates as a hotel. The hotel receptionist was far from being friendly, she was not welcoming at all probably because everyone that booked through a third party found out there was no shuttle service as advertised. I'm not sure who the onus is on but Booking.com needs to update their information.

Price

I left something there that I loved. They said they would put it aside and threw it away. I’m pissed.

Nice manager and front dash personnel

Rooms old and smelly Andre carpets dirty

The rooms are large and have comfortable beds. The location is very good to be close to the airport. It has parking a few meters from the hotel and has charging for electric cars. The breakfast is correct.

NA

The location close to the airport makes it an easy stopover on the way. Great that it had free parking and spacious rooms.

It's quite an old and tired place. Ok to stay for a night but wouldn't stay here for a longer stay. Breakfast was pretty basic.

The staff was amazing

The carpet is dirty

the bed was very comfy, and the breakfast was good! very clean.

the quality of the shampoo/conditioner wasn't great

the pillows

It was on construction/remodeling, and they don’t let you know when you are booking it. It’s unfair that they don’t let you know about these details, and they still charge as if it’s worth staying on their property.

the staff was great.

it needed a better clean. Bedspread was dirty

It is a stones throw away from LAX and both the SoFi stadium and the Kia Forum, very easy access to any of these locations. The hotel itself was clean, and kept up (few stains on the carpet). And the staff was very friendly. The breakfast they served did have hot options (eggs, bacon, sausage, pancakes) were mediocre in taste but the options were still nice to have and they kept it stocked up during the entire breakfast hours. The parking garage across the street is locked for safety and theft and parking is free.

The area is definitely not the greatest (about a month before our visit there was a fatal shooting on the street next to the hotel between the hotel and the parking garage). There aren’t any distinguishing marks on the front of the building from the front to let you know it’s the right hotel except very small writing on the front door, and we accidentally went into the hotel directly across from it at first.

Close to airport

Neighborhood is a little sketchy

I loved that they let me check in early and gave me an extra hour to check out! was really appreciated. the staff was so nice too!

The room was nice.

For breakfast I loved turkey sausage n yogurt !, I Also enjoyed the pancake maker.

Everything else was good , the food was hot and ready. Nothing was old or not fresh,

Breakfast was great. Staff was friendly

Hot tub was tiny and lukewarm. Other things were showing age and wear.

Probably the best part of the stay. Good choice including hot food.

Tv didn’t work. Minimal staff. Room seemed dark and dismal. (To be fair, we did arrive at night!)

Thé duty manager on our arrival was very friendly and helpful

I like swimming pool and hot tub

It was narrow on the hallway and elevator.