Extended Stay America Suites - San Antonio - North
Hôtel à San Antonio, TX
Raisons de réserver
Idéal pour les animaux de compagnieAmenez tous vos amis et votre famille, même les amis à poils
Un prix avantageux pour votre budgetL'une des propriétés les moins chères de la région
Comprend les essentielsPiscine, Animaux de compagnie acceptés, Cuisine ou coin cuisine et plus
A propos de ce hôtel
Extended Stay America Suites - San Antonio - North
Cet hôtel du Texas propose des suites dotées d'une kitchenette et d'une connexion Wi-Fi gratuite. Le zoo de San Antonio se trouve à 13 kilomètres.
Équipements
Piscine
Climatisation
Animaux de compagnie acceptés
Cuisine ou coin cuisine
Internet/Wi-Fi
Fumer autorisé
Parking
Blanchisserie
Lave-vaisselle
Bain à remous ou spa
TV
Accessible aux fauteuils roulants
Adapté aux familles
Carte de San Antonio, TX
Chambres disponibles
1 Lit queen-size • 30 m²
Capacité d'accueil 2
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
2 Double • 30 m²
Capacité d'accueil 4
Vous serez dirigé vers Booking.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
Avis vérifiés à 100 %
1.0
Nothing it was gross and grimy
Everything except location
7.0
There was hardly anything for breakfast. Smaller locations have a great breakfast. Your did not. It had oat meal and muffins.
The rooms were very nice and the staff very helpful.
1.0
Noething
Bug's in the room
7.0
location, size of room, amenities, cleanliness
Staff at check in did not know how to read $100.30. She told us it was a $130 until I saw her screen and corrected her. 🙁
1.0
I didn’t have enough room for the things I didn’t like.
I didn’t like the roaches. Let’s not forget the crowbar marks on the doors as if the room has been broken into before.
Management just don’t even bother responding the same BS post you give to everyone. I see the reviews now , this stuff has been happening for the past year.
1. The stair well on the 4th and 3rd floor smelled like weed.
2. The 4th floor where I stayed smelled like weed.
3. The elevator was not working
4. Customer service was barely available
5. When I checked in I notified customer service that the room had damages. She didn’t care. I took pictures just in case they want to charge me.
5. My family and I were attacked by the elevator by a mentally disabled person, this isn’t the fault of the staff however maybe they could have put her in an area that wasn’t full.
6. Breakfast was included? There was no breakfast ! Nothing!
7. The vending machine took my money. There was nobody at the desk to tell. Sodas are 2.50, chips 2.10
8. We left at 8:30 and there was another customer waiting to check out. The housekeeper asked the lady what she needed. She states “I am running late, I just need to pay” he said “well nobody comes in until 9:00-9:30” .
9. Why did the customer service rep make me pay on arrival but the other lady paid at check out? I’m very confused . And yes it came out of my account instantly so I know it wasn’t on hold until check out like they do at other hotels.
10. The customer service is very unprofessional when they are there. Men just stand around the desk. Then she disappears. Use your own imagination as to what’s happening.
11. The pool was completely empty , no water. Hot tub as well.
12. The only good thing was the location.
13. The floor to my room was disgusting
14. I was in room 430, the room across from me was up at all hours of the night and morning slamming the doors. It sounded like someone was trying to break into my room. My kids were terrified. You could hear beer bottles clanking all night and morning.
15. Did I notify anyone? Well there was nobody available to notify when the problems arose.
16. The weed smell was consistent throughout the 3 day stay and the rooms are non smoking.
17. This is a nice hotel from the outside but is ran by a Mickey Mouse operation.
3.0
What breakfast. All they had out was a pot of coffee. The pool was closed, and the smell...ugh.
I paid for a hotel with a pool. I PAID for breakfast. I received neither. They didn't charge me for canceling the second night.
1.0
Location was good
A/C didn’t work, I was told they were booked so if the ac didn’t work only option was to check out. Later I was offered a different room that smelled so bad. Everything I own smelled like smoke. I booked this room way in advance. I only had three pillows for both beds. I had to go buy pillows because front desk didn’t have any.
8.0
price
1.0
many cockroaches
1.0
Nothing.
The room had cockroaches everywhere and the corridor smelled of weed. There were pets in the hotel. No manager or maintenance on duty to solve the pest problem
1.0
nothing
no one was working.
they double booked the room and men walked in on my girl changing
then my keys card was deactivated and I couldn’t get in after midnight and had to sleep in the parking lot. no one will answer the phones or return calls even
1.0
The staff here is terrible. I booked for two nights and ended up sleeping in my car. I paid online and still wasn't able to get a room due to a $100 deposit that I wasn't aware of which I was not able to pay with cash even though it's refundable. They need new management and/or owners asap. I got refunded but for only half of what I paid. Ridiculous!
6.0
The comfortable beds, And location.
Paid for Breakfast, No Breakfast.Just Coffee and muffins. The beds could have a comforter and more decent sheets. The bed itself was comfortable. For the price of the room it was not worth it. Lets put it like this, I left and went to buy Sanitizer and disinfectant to clean around us. It was filthy dirty on the door knobs, Table, Remote, and bathroom area. The Towels in the bathroom were dingy and not the softest. The room looked like it was quickly cleaned. Lamps were broken, The Window curtains had Smoke burns in them. There was tape on the walls from the customers before us and you could tell it was quickly wiped down. I didn't want to miss my nephews Birthday so I opted to pay for the room to be closer to them. When it said Breakfast provided, it was a BUST :(
This Hotel could be more up to date and modern for where the location is and the price. The customer service was descent and polite. When I asked about the Breakfast the Manager gave me a smirk 😏 and said, We don't serve breakfast it's more like a grab N Go,Coffee and muffin.
3.0
Nothing
Smelly carpet and rooms. They had lotsa cockraches in the room
10.0
I love it cuz it was just like being at home you were able to cook you could relax it was a nice full size tub it was excellent
I couldn't find anything that I didn't like about the place it was wonderful.
7.0
Convenient
Smell.
1.0
The staff tried really hard to make this a pleasant visit.
The call button for the elevator kept getting pushed into the wall and falling down inside the wall. The third floor button inside the elevator was broken off or burned off. The grates on air vents were dirty and hung on the wall by only a few screws. In the first room we were given the cover for the air conditioning fell off and when the staff tried to repair it it rattled like it was going to take off; the second room had not been cleaned and was still dirty or was still occupied; and the third room the bed was a double and not a queen but at this point I was willing to take anything. There were no pots, pans, spoons, bowls, forks, glasses or an ice bucket in the room. The pool was broken and filthy. There were bags of garbage in the hall the day we arrived that was there when we left. There were garbage cans at the end of the hall with notes that said you needed to take excessive garbage to the dumpster, and I don't think, from the smell that the garbage cans had been emptied. There were service carts in the hall that stayed in the hall throughout our visit. The "Grab and Go" breakfast was a joke. The Super 8 in Sonora was infinitely better.
The traffic light to turn onto the road to get to the property was not functioning and I had to run through a red light after waiting through three cycles. I mentioned this to the staff and they said that they would call it in because it happens all of the time. The signage for the hotel driveway and parking was up the road from the turn onto the driveway and hard to see. Thankfully Google maps kept me from getting lost.
3.0
floor tile was sticky and we never received toilet paper on our stay
1.0
location was convenient
my room was filthy and not cleaned when I brought it to steps attention I was moved to another room that was equally unsanitary with outta working air conditioner. I was told I could not be moved rooms because the hotel is booked a capacity.
1.0
The reservation included continental breakfast and they don't handle it. In other words, they lied to us and overcharged us.
The place is disgusting, from the moment we approached the elevator it smells too much of cigarettes and everything was dirty. The place smells musty, very unpleasant. When we got to the room it looked like the door had been forced. The room smelled too musty and dirty.
It looked like it had just been used, i.e. it was not clean.
They never went to change the towels and sheets. Much less to clean it.
It is the worst place I have ever stayed and I am half ashamed of my family for having taken them to such a bad place.
I will never recommend them and will never go back to a place like Extended Stay America Suites.
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1.0
nothing
The whole place smell like marijuana
10.0
Brittany and Sandra is such an effective team!! They treat you so good. This is a great hotel and really a pleasant stay. If your in an extended stay please check this hotel out!! Look for Sandra and she will make sure you are taken care of you
Everything was perfect!
4.0
It was really close from the Inmigration Center in which I needed to be the day after.
Breakfast was just granola bars and muffins, no more options, nor even water to drink or fruit, or savory options. I'm pre-diabetic, I couldn't have anything.
I got late at night, I called on my way to let them know, it took me good 30m to check in, I was exhausted!
Really expensive for what you get.
FAQ
Combien coûte ce hôtel par rapport aux autres à San Antonio ?
Le prix moyen d’une location à San Antonio est de 157 € par nuit. Cette location est 107 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Extended Stay America Suites - San Antonio - North. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Extended Stay America Suites - San Antonio - North comporte une piscine. Bonne baignade !
La location Extended Stay America Suites - San Antonio - North accepte-t-elle les animaux ?
Oui! Ce hôtel accepte les animaux domestiques. Pour plus d'informations, nous vous recommandons de contacter le fournisseur de réservation au sujet des politiques relatives aux animaux.
Quels équipements offre Extended Stay America Suites - San Antonio - North?
Nous avons trouvé 13 équipements pour cette location. Cela inclut piscine, climatisation, animaux de compagnie acceptés, cuisine ou coin cuisine et internet/wi-fi.