My daughter is mentally challenged. She was subjected to comments which were both derogatory to her and also racist We are both Caucasian. We could not use pool after the remarks made by a group of other guests

Breakfast served was exceptional!

Nothing negative to say

All above

shuttle service, driver was helpful as their are 2 Hyatt hotels with the same name, different location. To ease my concern, he assured me he would still get me to the right hotel. Note it was a very busy night for him as their were multiple cancelled flights. Van was packed to the max with luggage and people.

hotel air conditioning. Even at the lowest level it was loud. Didn't help that bed was very close to the unit. tried to turn off, but due to humidity and heat, had to turn on....

Room was clean

Food choices at location very limited. Food choices near location mostly Asian cuisine.

Quarto imenso, limpo e bem localizado

Nada que mereça desgaste

the room was nice.

It advertised a restaurant in the hotel but it is across the parking lot at Hyatt House.

Clean, very comfortable rooms,

Nothing!