I normally never have any issues with the comfort as a matter of fact it is usually my go to hotel , however this last trip I most recently stayed there everything seemed great at first I booked through booking and upon arriving it was pretty easy getting my room and the night audit was awesome, however after checking into the room and deciding that I wanted to book for an additional night I immediately went back down to front desk and let the concierge know. His response was to come back first thing in the morning and he'd be sure to get me set up in same room at the same cost. He wasn't able to just add additional night right that second because I booked through booking.... So after going to bed and having the early wake up to ensure I was going to be able to enjoy having room for the following night (which would've been tonight through Saturday) I was abruptly told that it wasnt going to happen unless I paid significantly more than i was promised to pay , and I stayed calm and responded in a respectful manner that i did not have the extra funds in my account to cover and was quite upset about incident. I did however remain calm when trying to explain what was promised to me the night before and that if I had known that it would have been more out of my pocket the following morning to rent the room for an additional night that I would've paid for it the original night I checked in. After being let down by the morning concierge I asked for a manager and was dismissed by her rudely that Mike wouldn't be in for the weekend

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Nice friendly place

Elevator was broke

The staff was very friendly and the rooms are very spacious

I enjoyed my stay altogether and have no complaints except maybe offer free laundry? And bigger hygiene bottles!

The room was clean but the tub drained slowly

My room was fine to sleep in

Friendly and informative staff. Always nice coming back to the room all cleaned and made bed. Breakfast was great and always stocked.

Location

Pool Don't work elevator doesn't work at times

Great location for what we needed! Pool was nice, breakfast was good!

Double queen room was a tad small.

The staff was great we had a booking issue with booking.com not having our rooms and the counter guy made everything right and went above and beyond he did a fantastic job for us and some of our baseball teammates who had same issues