Friendly staff, clean hotel, good amount of space. Easy to navigate.

Bathroom countertop a little small. Maybe a paper to show which tv channels are which?

We've stayed here several times. It is a GOOD place to stay for a Phillies game.

The a/c in the gym did not work and the hallways had heavy pot smoke at times.

I like that this property is close to the Wells Fargo Center

I have no complaints about this property

Close to Wells Fargo Center. Always clean!

No complaints. Staff is always nice and even helped me and my friend jump start her car/took photos of us before our concert

Not very far from the sports complex.

It was great. Pick and drop from the airport. Access to public transportation

None

Within walking distance of my cheese steak stands as well as the sports complex. I saved a ton on rental car and parking. The area wasn't bad either.

Their tvs didn't work in some rooms as I found out talking to other guests. The tv in my room worked but had all useless channels. I wanted to watch sports in between activities I had outside the hotel.

great

parking is $15 per night

The room was big

It smelled of smoke. The pillows were small and flat not at all comfortable. Very disappointed.

We love city view, good location.

Some breakfast issues with our booking, but staff resolved al isseus witout any big dramas. :) Thanks!!!

location and price

NA

Es war fast alles okay, aber ich müsste nicht nochmal kommen. Das Hotel hatte Valet Parking - d.h. unser Auto wurde uns täglich gebracht und auch wieder versorgt. Zimmer war sauber.

Ohne Bestellung gibt es keine Zimmerreinigung. Ist ja eigentlich okay um Ressourcen zu sparen, aber somit bekamen wir auch kein Toilettenpapier. Dies musste ich dann am frühen morgen selbst an der Rezeption holen. Die Aufzüge sind seeehr langsam. Wir wollten morgens im Hotel frühstücken. Leider waren sämtliche Tische noch mit dem schmutzigen Geschirr vorherigen Gästen belagert. Wir fanden einen halbsauberen Tisch, leider wurden wir und auch andere neue Frühstücksgäste nicht beachtet und keine Bestellung aufgenommen. Somit sind wir wieder gegangen und haben auswärts gefrühstückt.

The employees.

The first room we checked into smelled of smoke badly. We called down to the front desk and they switched our room w/o hesitation. The new room was on the 7th floor. The beds were very small and uncomfortable. The hallway smelled like pot almost the entire time we were there. The a/c in the gym was not working. The facilities were very disappointing, but the workers were nice.

You had to pay for breakfast

We had to pay for food

The bar

the location for the baseball stadium was excellent! we came in town for the P!nk concert. Staff was very friendly

Was a two hour check in due to the concert but they couldn't have been nicer once we got in!!!

Location and room was clean

The parking was a NIGHTMARE. I've never been to a hotel before that actually forces you to use valet parking. Everyone was trying to check in at the same time, cars were sitting in the street waiting to get in, it was an absolute mess and so confusing. This hotel is probably fine if you're staying on a random night when there's no events/games going on.. But if you've gotta be to a big event by 630 and check in isn't until 3...be prepared for a hot mess when you get there and a lot of sitting around. We had no idea and went to park on our own and a security lady practically yelled at us to go pull over somewhere and wait for the valet to catch up.

The only thing that I liked was the Valet let me go get my vehicle at check out - but that’s because they were SO busy… couldn’t find parking or get vehicles in/out in a timely manner as everyone was blocking the entrances/exits of the lot/valet pull up spots.

The point of the do not disturb sign on the door is literally DO NOT DISTURB. While we were out, the staff entered our hotel room - and took out our just freshly used towels, wash cloths, soaps, and not only entered when requested by sign to NOT enter…. They didn’t replace anything they took with fresh/new supplies. When I told staff/front desk, they didn’t address the issue - just said “I’ll get you some supplies”… For this reason alone, I would never recommend your hotel. The breakfast food quality could have been better. Sunday, 8:30am, they ran out of “fresh berries”. Waitress was slow, and forgot silverware, then forgot to bring our breakfast drinks, didn’t bring butter/jam for toast… the list goes on. The elevator was a bit “touchy” by nightfall. Had several people complain (as we also experienced) that it would stop “mid flight”, wouldn’t open on designated floor, etc. And lastly, checkout… I couldn’t even “officially check out” because the whole system was down & I’ve yet to receive my receipt (and it’s been over 12 hours as of right now).

The room was nice

You have to pay for parking, coffee, and everything else

Not much

The tv stations were very old. Staff were somewhat rude and not helpful.

Breakfast was pretty good. The ordered food came quickly and tasted good. The location suited us (half an hour on foot to Wells Fargo Arena).

The room rates are a bit too overpriced. You had to pay €15 per night for parking. It could be included in the price. The hotel staff did not respond to any email before arriving at the hotel.

I like the room layout. The location is perfect for going to sporting events in Philadelphia. The bathroom is good and the facilities are nice as well.

Our shower had a tilt so the door didn't close. Our toilet had a water issue.

The parking was nice. The bed was comfortable and the bathroom toiletries were nice.

A continental breakfast would have been nice. The bathroom door was off the hinge so it couldn’t be closed. There was a patch on the ceiling that looked like it was ready to fall down. The noise from the adjoining room was very loud. Our room door had to be slammed to get it to close. The coffee from downstairs was $4/cup!

Good airport to hotel shuttle bus. Staff were pleasant but very slow. Great location for airport and Financial Field Stadium. Plus a close bus stop to get into Philadelphia city centre.

Room had an unusable safe. And also a broken latch on the door. After speaking to the reception they put us in a different room.

Room was great, everything was very clean

Location was great and staff was very friendly.

Close to Lincoln Financial Field, we were in town for the game.

Valet parking being required, I needed something out of my car and when I finally found it the doors were locked and they had my keys so getting into my car was very inconvenient. I fully support that you charge $15 for parking on top of my room rate and want to make sure only actual guests are parking in your lot but had I known I would be required to allow someone else to drive my vehicle I'd have chosen a different hotel to stay at.