Came for the kids to swim always too crowded

First glance hotel was clean and staff was accommodating

Found a bed bug in my bed alive and killed it. On the second bed was another dead carcus smashed on the side of the mattress. Called front desk and was given some dodgey story about bugs in the mulch look like bed bugs and then was actually accused of planting it. I did not ask for anything other than how to make sure the bugs don't come home in our stuff. I get people suck but the one stuck to the other bed could not have been planted. We were given a clean room but completely traumatized and very offended by accusations and will never recommend or revisit this chain.

Nice area I had a perfect stayed

they can improve the gym, but more equipment 

the staff was very nice!

I payed for a king size bed room and got a queen size bed so not worth the $210 for one night. there was no microwave in room and no balcony. priced way too high! I would not be staying there again for that price!

clean

nothing

The hotel staff was very friendly. Our room was very quiet which was just what we needed.

I liked the room, the cleaniness, the balcony really loved it. The decoration is nice and warm, cozy.

I did not like the fact that I had to pay for bottles of water. I never seen that in a hotel room. Never in my life and I have been to a lot of hotels. I had to go to the lobby to get water for a price that was crazy to me. Sorry but water is vital and there should be water bottles provided in the room fridge. I am not even talking about soft drinks or alcohol. To me its the minimum. I mean we pay a pretty average to high price nightly, I can't think that providing water bottles would put the hotel company in a hole. No, this was unbelievable to me and I am a very rational person so I really don't think I am exaggerating. There is a hotel pretty close that I almost booked but it was only because of business It was better to be at courtyard and at that hotel not only I am sure they provide water bottles and other drinks in the fridge but the breakfast was included in their price.

Off the freeway easy to get to

No microwave in room had keep going down to lobby to heat up my food

Everything was cool

It was clean, convenient, friendly

The beds.. very uncomfortable, and no complimentary breakfast

it was at least clean and in a good location

our stay was Terrible. this was planned as a very special and rare night for my husband and myself. we booked the room to have alone time away from the kids at home. instead we listened to two hours straight of significant disturbances in the hallways and the rooms directly across from us. there were rude, inconsiderate and disruptive group of teenagers treating the hotel like a free for all. my husband complained to the front desk and was told someone would come up. after 30 minutes of no resolution, my husband had to confront the teens on two separate occasions to quiet down. he was naturally upset and this ruined our entire stay and evening. the mood was already completely destroyed and irreversible. we could of stayed home and had more peace and quiet bc our kids don’t even act this way. we had already drank alcohol so neither one of us could drive or else we would of made the 40 min trip back home. I went down to the front desk and was offered a new room but it was already 1030 and our stay was already not salvageable so spending the next half hour moving all of our stuff and packing up again was just not ideal. we were I messaged the property manager twice about this issue after our stay bc we should be given a refund or at least a credit but I never received any response. I messaged booking.com too and nope no response. never again will I stay here and we use hotels often between work and perosnal use. I am even considering using another service for booking since booking.com couldn’t even bother to respond to my complaint

it was clean! everyone was so nice

nothing

Hotel is clean and secure. It was quiet. Convenient location.

I specifically reserved a room with a sofa bed and when I arrived at little before 5pm I asked at check in to confirm ans was told I have a sofa bed inthe room. When I got to the room there was a single chair. I called the desk and was told "you get whatever is avaliable upon your arrival". So much getting what I reserved! Front desk lady was not truthful. My bill was messed up. They were not able to provide me with an itemized receipt because the person who stayed in the room before me had not been checked out. Desk personnel were unable fully correct it and said they needed a manager to do. The manager was late coming in and they did know when she would arrive. I had to leave but did eventually get an itemized receipt emailed to me later that day.

it was very clean and the staff was very friendly. the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was incredible

it’s a very nice spot it’s located in the back of all the other hotels I came on new years and still the noise was over by 2am. it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time I checked in at 3pm restaurants all over

it’s not much I don’t like about the property other than you can’t smoke inside but you have a balcony you can step on and smoke

close to concert venue