Nothing much

The beds were small we were told at the booking it was queen beds they were full size. I asked for adjoining rooms when I booked and didn’t get them. A member of the staff was smoking weed around the front desk area. Smallest bathrooms ever. The trimming on the wall kept falling off. No remote or phone in the room.

The staff

The cleanliness

I did not like how my reservation was sold and I had nowhere to go in Dangerous Cleveland Ohio

The front desk was very rude and sold my 2 day reservation.

Nothing

Everything was dirty unsanitary or missing something

Absolutely nothing.

The room was disgusting. Upon entering it smelled like old cigarettes and urine. There were cigarettes burn holes in the pillowcases, blankets, and sheets. There were mysterious stains on everything. Holes in the walls that were patched up with a bad patch job. Bathroom door handle was hanging by a thread, pecans all over the floor, flickering lights, some lights weren’t even working. I’m a super low maintenance traveler, and travel frequently for work so I’ve stayed in many a decent low key place and this was the most disgusting place I’ve ever stayed in. I’ve seriously never left a place due to it being unstayable. Also the cops were called from other people staying there and had arrived within the 20 mins I was standing there afraid to touch anything or sit anywhere and decided to book another place and return my keys to the front desk. Sketchy people staying there, sketchy staff. There was a very nice man trying to run the place by himself at the front desk who I feel so sorry for, he couldn’t have been older than 23. Unfortunately the female I called back later to check up on my refund wasn’t so nice, and I work on phones for a living so I’m always very pleasant even when people aren’t pleasant to me. She wouldn’t check the status of my refund, until I had to ask her 3 times. Then she finally gave me confirmation of it, I said thank you so much for checking, and she hung up. lol I never give bad reviews, but I do think it’s important people do not book here going forward.

The location is accessible

Unfriendly staffs and room cleanliness

The man at the front desk was courteous but hilarious and kind and I truly loved that.

Honestly there wasn’t anything wrong

Nothing 😔😡😡😡

I don't like being lied too I'm Old I ask for 1st floor didn't try to accommodate. Then I complained at checkout. I was told I would get a refund 😐 Didn't. I have told everyone never to stay there! Lies Lies. Never Return 😡😡😡