Quietness

Electric fireplace wasn’t working in my room. But not a big deal.

Great room with ocean front.

Bed a little soft.

All rooms were clean and spacious

Lack of facilities, no wine glasses were available.

Great location

When we requested two wine glasses and a plate to enjoy a snack on our beautiful balcony, we were told we had to buy them ridiculous when you are travelling.

I enjoyed being able to pick up extra towels and toiletries. My son forgot to take his toothbrush and having some there was extremely convenient! Which allowed us to enjoy our time there and not worry about purchasing one elsewhere

I don't have any complaints. Continental breakfast would have been the icing on the cake

Great location, spacious unit

Had a problem checking in because nobody was there but finally got checked in and the manager made it right the next day

No one was there to check us in

Location Amenities

Damp towel left on hook on bathroom to find upon check in. Spiderwebs(pics) on entrance upper corner doorframe. No toiletries provided in basket w/towels by Spa Tub. Curtains OFF rail & NO sheer curtain at all, but has a a curtain rail for it.

Location was great, right across Moonstone beach.

Lack of customer service and safety. We experienced a gas leak in our room, and there was a lack of urgency and acknowledgement of the dangerous experience. We had to proactively ask for another room, move all our belongings, and ask for a discount for the night even after they confirmed there indeed is a gas leak that caused us headache and dizziness. The whole process took 2 hours, which caused me to miss dinner reservations and impacted my health. No one from management contacted me nor addressed it when I checked out. There didn't seem to be any care of what the gas leak could have led to if we didn't notice it in time.

la ubicación frente al mar

no había personal en todo momento . tubimos problem con la ducha y no había a quien reclame pero luego lo solucionaron

The location was great and the room is a good size.

There is no option for breakfast. The reception person was certainly not going to go out of his way to make our stay more comfortable.

Really enjoyed the ocean view!

Loved the location and the bed was comfortable

The view from the patio was ok, wish the description mentioned you would be looking right at a restaurant

Size of room

No car charger

It was very close to the ocean, easy to get to, and tranquil.

the location is amazing..literally steps from the actual beach and restaurants!! The view was breathtaking and the staff was super friendly and accommodating!! loved absolutely everything about our stay!!

Fireplace and heater broken! Cold feeling in room*

The room' broken fireplace, broken heater. No extras like the other Moonstone inns.

Friendly staff. Chris was extremely helpful. The view from the upstairs ocean view room is beautiful. (downstairs ocean view room gets blocked by car’s parking on the street)

It’s old, dirty and outdated. There was mold in bathroom. Filthy ceiling fan. Dirty bed skirt, cobwebs etc… the place is in desperate need of updating.