Room was comfortable. Beds comfortable.

Breakfast was ok.

Staff was so nice!!!! They allowed us to stay another night at a discount rate because of the ice storm

N/a

The room was spacious, clean and comfortable. The beds were super comfortable with plenty of pillows. The staff was super nice and helpful!! Definitely would stay here again!! Also, great shower! Great location to Opry and restaurants!

Location

Our room was awesome we had a suite living room and bedroom and the bed was really soft and comfy our room was clean and we had plenty of space. Breakfast was good you can't beat a nice glass of oh and a waffle in the morning but my favorite part was how cozy the whole place was and they had it decorated for Christmas and it was just really amazing and staff was so very nice to us. I definitely will be back to this hotel.

There wasn't really nothing I did not like maybe it being a bit warmer in the hallway for my liking but that won't stop me from coming back

Very clean

We have stayed at Country Inn and Suites before and have always been pleased. We would definitely stay here again.

Great facility. Great shuttle service.

Every one was nice & friendly

Location, clean rooms, staff

No ice available and the vending machine did not work. Pillows were uncomfortable. Overstuffed chair in the room very uncomfortable and not conducive to sitting and watching TV.

Very clean facility and staff was amazing. Very friendly.

Nothing

Nice, clean, very comfortable! Best shower I have ever had!!

I had changed my reservation with booking.com and they did not update the facility. They counted me as a no show and charged me. It was very difficult to get into a room. Management at the facility was accommodating.

The location was great! Just a few miles from the outlet malls and The Nashville Palace!

Nothing really to not like.

Great location and great breakfast area

No hot water, pool wasn’t that clean and the bathroom door did not stay open without propping something in front of it.

Great location easy to get down town

The idiot working front desk the first night we got there. Mixed up our reservations we someone checking in at 12:30am. So the POS starts calling and knocking on our door in the middle of the night.

the staff was very friendly upon my arrival. I arrived around 10:30 am and my check in time wasn't until 3:30pm but they had my room ready by 12:30 which was awesome. the woman at the front desk was very helpful with information about the area, specifically the gaylord where my business event was being held. breakfast was good the tables were clear and trashes were well kept. I also appreciated the included Parking for my vehicle as I had driven down from Wisconsin and I knew other hotels charge daily parking fees.

on my second day, upon return to my room, I was using the bathroom in my room (317) and I noticed there were ants crawling all over the sink, my toothbrush that I had on the sink counter and the floor, I had to go on a Rambo ant killing spree (total head count was about 37 ants) before I walked down to make the front desk aware, I did not want a new room, I wasn't upset with anyone there, I just wanted someone to be aware before a customer who wasn't so understanding had the opportunity to use room 317 and cause a scene. they said they would send someone to spray for them but I was a little nervous about what they were spraying as she didn't go into details, and it was going to be in the bathroom where all my toiletries were.

The bathroom sink drained very slowly. Front desk w as made aware, but maintenance never came. The room had a weird/bad smell to it. The room remained hot even after turning down the thermostat.

My car window was smashed in the parking lot.

Everything was good. Close to Grand Ole Opry. Shuttle services available. Walking distance to reataurants

All was good

Breakfast was good. Eggs, hash browns, burgers. Also cereals, yoghurt, bread, waffles, bagels, fresh fruit, porridge, muffins and coffee/tea. Rooms were spacious and quiet. Good WiFi

Pool was closed until next week

breakfast wonderful. room spacious and bed comfortable.

nothing