Rob was the absolute best! We have stayed at 5 Star resorts and haven’t gotten the service, help and overall great customer service we have received from your host Rob.

The fireplace in the main lobby wasn’t on in the morning or afternoon. It would be a much better experience if you kept the fireplace going from 6AM-10PM. The fire would have been great to sit by in the cold morning.

The staff was extremely friendly.

Nearly all of the advertised amenities were closed. The bar, childrens area, and fire pit were not in service. From 8pm-8am they close the lobby and turn off the elevator. We requested to check out with a refund shortly after checking in, they charged us $50 and did not refund the correct amount. Now I’m out $80 because their website and booking.com are inaccurate. They charged us a cleaning fee even though we spent less than 15min in the room. The property is very dated. Other than some workers in the area for the recent storm I think we were the only people staying there, patio furniture required us to clean it. I would not recommend this hotel, especially in the summer.

great location

maybe could use a little updating

Great atmosphere and staff. Awesome view and access to the mountain. Very clean. Good hot water and water pressure.

Bed was super soft and tough on our backs. My back is tricky under the best conditions, but even my spouse struggled with it.

Location, location, location. I was down the street from Stratton, on the mountain for Bromley. The balcony off the room was great, and I could sit and watch the sun go down and rise if so desired. Great pillows too. The staff was very friendly, welcoming, and pleasant. The room was clean and provided everything I needed. The pillows were great, too, which is key for good sleep.

I always wish for a hot tub at a ski lodge because there's nothing better than an outdoor hot tub after skiing/snowboarding.

homey atmosphere, exceptional staff, breakfast, access to slopes, kids room w crafts…3 area lobby w fireplace and pool table is perfect hang out space.

rooms are a bit on the small size but perfectly adequate

- Super friendly Staff - Private, Friendly, & Comfortable for POC

- Over $200 is too expensive for one night. Rooms need an update. - Breakfast could be better! Wish they had a waffle machine!

Location of hotel is great.

Breakfast only had Bagels , yogurt, cereal and coffee available. The hotel was very basic and really we only booked it because of its location. It was also very expensive for what you get.