Breakfast was good. The staff was friendly.

The bathroom was like a sauna and the beds were so hard. There were ants everywhere in our room. I had to go to Home Depot at 9pm to get bug spray for the room after just unpacking our car. Z There was a cockroach in the bathroom. Luckily it was dead from the bug spray I sprayed the night before. My family and I stayed a week and we were ready to leave on our checkout date.

I was told upon checkin about a 50 dollar fee that would be refunded as soon as I checked out. I checked out about 18 hours ago and still haven’t received my refund

Nothing. This property is not as described. I arrived at 2:45pm early of the 3pm check in time. I drove up, walked in, and immediately went to my car to call Booking.com because this property was nothing like it is in the pictures and was unsafe.

This property is a motel with all entrances on the outside facing the back / garbage bin part of a strip mall. It is nothing like the pictures. The pool area had brown wrapping on the fence was situated in the parking lot. It was green algae and not useable. Entering into the small lobby we couldn't tell if the property was open. All the lights were off. We laughed in shock about it later since we realized the slogan for Best Western is "we'll leave the light on for you". Well they didn't. We called for the front desk, someone came out and they didn't turn the lights on. She just sat at the desk and didn't say anything to us and then was looking at her computer screen (or some device). We immediately left, felt very uncomfortable, there were some very shady people hanging out near the dumpsters behind the strip mall with is just a couple of steps from where cars are parked and hanging out outside the hotel rooms. It's 107 degrees yesterday so people just staring at you hanging out outside was weird and we felt scared and unsafe. We immediately called Booking.com, drove about 1/4 of a mile up the road and checked into another hotel.

noisy, poor breakfast

good location close to a lot of shops and restaurants.

blinds didn’t completely block out the light in morning. first room did not have any water coming from the bathroom sink. moved to a new room and that room only had cold water in the bathroom faucet. no hot water in sink. management is responsive and eager to please.

Location

Roach in the bathroom

Friendly staff. Clean. Quiet.

Breakfast, although appreciated, left much to desire. Otherwise, it was a fantastic stay and part of a great weekend.

Crap. Do not eat!

The 100 fee to check in was ridiculous.