We were approved for extended check out, butaids came into the room in our absence and cleaned ot

Comfortable room, lovely breakfast, shuttle service and friendly staff

There was nothing not to like

Briana was absolutely the best. All of the staff we encountered were extremely helpful and professional. We will definitely come back to this location in the future. Please thank the staff !!!

The fold-away sofa had some dust collected underneath. I was surprised there was no microwave oven in the room.

Having been “avalanched” in the Sierra Nevada, and having managed two days after to arrive to Reno, we were looking for a hotel in front of the airport. This Hyatt is the place for that. Nice staff. Very clean place

A lot of small details. Getting the shuttle via a phone call, using the Hyatt phone system nécessitates a phone calls systems’ agility, we did not have. Getting the hotel internet is complicated. The coffee machine in the room had no coffee pot. The choice proposed for dinner is very basic…

convenient location. Bagged breakfast for early departure.

Airport shuttle was only a large SUV that held 3-4 people with bags. For our early morning flight, there was quite the queue at 4:20am. We ended up having some of our party walk to the airport so the rest of our party could fit with our bags in a single trip.

very clean and great breakfast

Front desk were all nice and knowledgeable. Location was great. Breakfast was okay.

Rooms were a little cramped and bathroom looked a little outdated for a facility that seemed new.

Proximity to airport

Booked because it had a pool - but the pool was not operational when we arrived.