The location was wonderful

There was no breakfast served.

Very friendly and helpful staff. Clean rooms. Walking distance to restaurants and the Sea Life center.

Old creaky building with thin walls and floor so you can hear everybody walking above you. If you are a light sleeper that could be a problem because you hurt everybody walking around above or maybe book a top floor room.

the view , the hot tub was nice.

no heat , or hot water . we could have contacted manager , but we did not because it was late when we came in after being in hot tub . if we had contacted them , maybe it would have been corrected , so we will give them that . but something to keep in mind if choosing to stay there. check heat and water when you get there .

Great location and clean room

Very pricey for a small room with a shared toilet/shower. There is a sink in the room, and all of this was known beforehand, so the bathroom situation wasn't a con for us. Just the price!

Staff was really helpful. Its was clean and warm.

The staff are very friendly. They gave us good suggestions about food and drinks places

The bed covers are a little old

It’s a beautiful lobby and very nice room.

There is a building right next to our room, blocking the view, which we didn’t know. It was full, so we couldn’t change rooms.

Two separate bedrooms and great deck with hot tub.

was not part of the hotel and does not have shuttle service and is not on the free bus line

Great family run hotel. Loved the stuffed animals throughout the lobby. Waiting for us when the train arrived and took us back to the train station in the evening.

Beautiful hotel in middle of everything! Great & cordial staff.

we stayed in the “historic” part of the hotel. read “dated and run down”

close to restaurants and shuttle bus good view of mountains over the tops of buildings

bulky furniture in the room so microwave, coffee and fridge were in the bathroom

Nothing

Very Expensive hotel You get nothing for your money

Nice hotel - old style elegant

Loved that it was an historic building, beautiful! Comfortable room, clean and welcoming.

Nice location

poor service and value. no heat in room.

Great location and it was clean

They advertise they provide shuttle service to the cruise, but doesn't leave until 11am. The cruise checkin is 7am or 1030am so their shuttle service didn't help. I was told i would need to get a taxi or use city's free shuttle. Which would be ok if it wasn't pouring rain and all cab companies were too busy to come. The city shuttle was only 2 blocks away, but i got drenched, along with both suitcases, walking there. The room was basic. Super old and small TV. And my room picked up all the noise from the downstairs bar.

Well located

Room was not very clean (we found empty bottles from previous customers, hairs...)