To many people walking around all times of the night, room smells like smoke

The location

The rooms smelt like mold and the door to my room looked like someone had tried to break in.

The only thing to even consider liking were the pillows

The first room had a strange odor, moved to another room, mold, missing carpet, water stains on ceiling an walls, ceiling was wavy like major leaks had happened. Outside was nasty not taking care of, the front desk lady seemed like I inconvenienced her by asking to switch rooms. For 100 a night after taxes I should not have to have these problems.

It was close to the Hollywood Casino, so I didn't have to drive far to a casino. Although, Hollywood isn't my favorite casino in the area.

Wallpaper was peeling off the wall. Spackle on the ceiling was falling off. The carpet was stained. The air conditioning unit was loud when it kicked on. The complimentary breakfast wasn't much of a compliment. I cannot recommend this hotel to anyone other than perhaps a homeless person.

wonderful pillows

lumpy bed

The morning crew staff was perfect Mrs.Joyce is the best she provided the best customer service you could ever ask for it was PAST EXCELLENT it was ABOVE STANDARDS very very perfessional and she had the smile to go with it. I checked out and came back my room wasn't available yet she apologized and she was so helpful and down to earth she went to go help the housekeeper clean the room because she was running little behind which was understandable and she made sure that I only had to wait about 1 0 minutes she made sure that she got me a room she was so sweet and helpful she didn't just stop there she helped her clean the rest of the rooms and I've never seen that I woke up at 921 and called down to the front desk and asked what time is breakfast over with and she said 930 now anyone else would have been like we're getting ready to put breakfast up but she made sure that she waited for me to get out of bed and put on clothes the younger lady in Housekeeping let me know that if I needed anything just to let her know I stayed there 3 days and she told me that each day and to top it off I woke up a little after 11 this morning and called to the front desk to let them know that I was checking out but give me a little time because I had over slept and the owner said not to worry take my time I had taken a shower and everything and not one time did anyone come knocking on my door now that was love the only thing that I didn't like was the lady with the blonde hair had a very nasty attitude she was very loud and she had everyone looking at her she was at the front desk with Mrs Joyce she didn't speak to the customers nor did she smile I don't know was she having a bad day or that's just the way she acts I don't know because that was my first time visiting I enjoyed my stay though and I would recommend them to everyone and I will most definitely be back Thamks.

The bed was very comfortable and it was quiet.

The breakfast was good many diff5things to pick from

Everything was great