staff was friendly

it was filthy. beds were about 4 feet off the ground. floor was sticky. mold on walls

I booked online with confirmation and white lady, red hair pony tail said that they were booked and there was nothing she could do. It didnt appear to be full but she insisted and said i would not be charged

The location for me was great cause it was not far from my family house on hill street I went to Statesboro for a family funeral

The room was nasty the dresser was all busted up the bathtub had a big chip of paint out of the tub I only had one towel in my room the bathroom floor was not clean all on the front door was dirty I left out Sunday morning to go to the funeral and when i got back that night the room was not clean i had no service done to the room then i call to the front desk for towels an i told the front desk that my room was not clean when i left out he act like he did not care i got there at the hotel Saturday nigth between 6an 630 to check in i left Sunday morning bout 9;00 to attend the funeral i did get back to the room till bout 8;00 that night so why was my room not clean the sheets dirty an there is no sign in the room on the door or nothing that was the worst experience i had there Feb 4.&5 when ever i got back to Statesboro again an if i go back to red roof again i want to see the room that they checking me in im on a fix income an i can not pay for a room like that ever again in life i paid 153.00$ from 7;pm Saturday night to 7;00am Monday morning an i got the hell out of there i did not wash untill i got back to Savannah in my own showeral I've always stayed there since I come back an forth from Savannah visiting family I never had a room like that then I ask for a room on the first floor I could not get I had a knee replacement in Oct of 2020 an I had a stroke November 2016 I'm disabled from. That an it's hard for me to claim stairs I was in room 227 I'm 62 years old that is so sad 😔 I need to be compensated i don't no who they house keepers are but lord nos they to do better normaly when I have stayed i would just ask for towels because I would bring my on cleaning supplies and go over if I have to but that right there was just horrible send some one there to look in that room all behind the front door an look behind the bathroom door on the floor an look at the chip painted 🛁 lord Jesus

That it was clean!!

The bed was difficult to get into!!

jacuzzi tub wasn’t clean too par. Rooms need to be cleaned better.

The facility was not well-maintained and did not feel safe. My husband and I did not feel comfortable staying there. we had to go to another hotel and we requested a refund from the property. The property never responded.

nothing

it was dirty

staff were super friendly and helpful

it is one thing to be old and dated but it should at least be clean.

I did not like anything about this experience.

The room was dirty and dusty. The beds have bed bugs. The linen was dirty and they have a nasty roach infestation.

Very disappointed with the actual facility. Pictures were obviously take right after a remodel. Then not kept up.

Cleaning

Really close to all the food locations. That's it.

A roach ran across the counter during check in. Front desk person brushed it of and was like it's okay! Lol and the beds were super uncomfortable

NO CARPET.

The sheets could've been cleaner .

It was close to where my on was in rehab. . 2 miles to her

Coffee.... Cable.. Clean linen ... More than one wash cloth... Dirty bathtub..

Nothing.

I have never in my leave my accommodation and find elsewhere to stay. No running water and after raising this concern to the member of staff I was outright told that it’s not his problem. I checked out a day earlier than schedule. I have never stated so regret so dirty and disgusting. It is clear booking.com reviews are one big farce and I will not be using them again to find anywhere to stay. Really disappointed and upset.