Liked.

Todo

La bañera es muy pequeña

The staff was welcoming and informative.

There were stains on the carpet, on the leisure chair. Fingernail clippings on the floor. Other crumbs and nasty little detritus on the floor. The shaggy painted red wall in the bathroom had numerous drip stains running RIGHT NEXT to the toilet. There was some suss dried shit splat on that same nasty wall. Look, if your staff merely does the job of cleaning, then this would not be a problem. I took a damp tissue and cleaned the bloody diarrhea stain off the leisure chair. But all the other filth was too much. I was afraid of walking on the floor with bare feet. I checked out about an hour after checking in. Biggest waste of $169.

房间卫生太差，到处都是🪳真的有点太恐怖了

breakfast and nice staff. rooms were also clean

carpets on the hallways were stain but understandable not too bad and hallways were pretty hot

Nothing

Don’t stay here! I was there for 10 minutes and left because it was dirty, sheets were stained yellow, like someone urinated there, and they never bothered to clean them, smelled like smoke (even though it was advertised as smoke free). The pictures online looked NOTHING like in person. The front desk advised they would give me a refund after I informed them that the sheets were stained, and I would be staying elsewhere, but later management (Ms. Howard) denied the refund. Ms. Howard did confirm over the phone that it was dirty as she said the bed was wet, but still refused my refund. She acted like it was me even though the front desk signed my receipt saying I stayed there 10 minutes, I was never in the bed and she checked the bed a day later. It is disgusting that the bed was wet. She was very rude. She wouldn’t return my calls, she accused me of making the bed wet( how could I even do that when I wasn’t in the bed and I walked out of there after 10 minutes that’s how long it took me to book another hotel, and she checked it a day later) and she hung up on me. I was advised by the front desk I would get a refund and wasn’t provided any accommodations, but she won’t provide the refund and was very rude. If her staff says I get a refund then I should get a refund. I stayed at a hotel 0.5 miles that was a lot better. Guest relations will be no help. I saw that people are saying the same thing as me in the reviews just a few weeks earlier . I tried to resolve this with red roof management and guest services corporate privately but they did not want to refund me. For your health and wellness, don’t stay here.

The proximity of restaurants and easy access to the hotel..The staff was exceptional. We love that our fur babies are welcome at Red Roof Inns!!

Convenient

N/A