Bed was comfortable

No breakfast nobody cleaned the room after our first night roches on counter

Was a good location to why we went to Arlington for the Cowboys game not to far from the stadium.

When we first got there took forever for someone to come to the desk to check in. His explanation was he was the only one working. Then we get to the room Had no hot water, no shower curtain, had only 1 towel for 3 people. There was no blankets on the beds, could not change TV the remote only had 1 battery in it. And the walls and floor was dirty.

Nothing

Staff rude the place should be sued for false advertising place looked nothing like pictures NO LOBBY just a table no coffee door didn't lock no hot water one towel curtains wouldn't shut because torn. HORRIBLE PLACE book it should lose them very upset you had them on your page

Wasn’t offered

The bed was too small and very uncomfortable and blanket was too thin i had to go out and purchase a blanket

nothing @ all

everything

there was a hole in the bathroom door stains on the bed the room smelled really bad and the door didn’t lock properly I was only there for 20 minutes and left and got another hotel room

nothing.

It had a bad smells like cigarettes smoke. It was dirty. and homeless people all around the area. ceiling vents had mold. The curtains were filthy.

We weren't allowed to stay one day. When we arrived to check in we were told they had no rooms available in spite of us having a reservation. The front desk clerk lied and said she called us to tell us but we never received a call, text or email. We book a room somewhere else. Needless to say we didn't like anything.

Everything about the whole experience and I'm still waiting for my refund from the reservation fee.

Breakfast was individually packaged muffins.

For breakfast: Someplace to sit and eat. Something to drink. Someone to say good morning. For check-in and check-out - people with customer service skills. Hello, how are you? How was your stay? The accommodations: broken toilet, broken bathroom door, no ice cube trays, rollaway-style beds, TV not operating, only one chair at breakfast table (room sleeps 4) only towels for 2 (room accommodates 4) No trash can. Etc etc. totally substandard. We would have been better off sleeping in our car!

it was close to the location we were attending

it gave projects,

nothing

it’s a slum load arrangement

close to stadium

very dirty and smelly

the staff were friendly

the rooms were filthy, smelled like smoke, door latch was broken on one of the rooms. The lobby smelled like pot and it was cramped. the bathroom was not clean, paint was pealing and walls were dirty. My daughters usually do not say anything bad but they did not feel safe and they slept fully clothed.

the location was near most places we decided to visit.

No dishes, coffee maker, cooking utensils were provided. As advertised, the expectations were that as this has a small kitchen we would be able to prepare meals. That was not possible. Also the front door was missing the strike plate so the door did not completely feel as it was closed. We had reservations for 5 nights but this location only provided 2 bath towels, 1 hand towel and 1 wash cloth. When I asked the front desk for any items not in the room, I was told they do not have any of the items I asked about. Although I paid a premium for the extended stay, I received less then if I stayed in a hotel room. I can not recommend Extended Stay America in Arlington TX.

The staff

Satyra was amazing. The rooms however were filthy and smelled really bad. The cleaning rew needs to be replaced.