Front desk was amazing - highly focused on our experience and accommodated our needs. Enjoyed there is coffee all the time and, although we did not take advantage of the free meals, loved that they are provided too. We have travelled a lot - this was a terrific experience and we will always pick Drury.

Nothing to say here - everything was terrific.

Free dinner and drink were offered. The bartender was super friendly.

None

Everything. Comfortable room. Beautiful Lobby. Welcoming staff. Delicious breakfast and dinner. I always enjoy my stay at Drury Inn & Suites no matter where I travel.

We have done several road trips and this is our first staying with Drury Inn & Suites. It was definitely more than we expected. They offer three free alcoholic drinks per person per night and free hot food (buffet style like hot dogs, nachos, meatballs, mashed potatoes, veggie soup and salad) along with the free drinks from 5:30pm to 7 pm. It’s free so can’t expect too much in terms of quality. They offer free hot breakfast as well but don’t expect good quality food. Our 2 queen beds were comfortable, there was good shower pressure. the room was quiet, and everything worked. The people working here are all friendly, kind and helpful. Fresh popcorn is available until 8pm in the evenings and the coffee is available in the entryway 24 hours each day. Free parking onsite. Good strong Wi-Fi. 15-20 minutes to downtown, hole in the rock, desert botanical garden, zoo and Papago Park.

The room is a little cramp. Food could be improved in quality.

room breakfast location

drinks are at a time we were away from the hotel so never ever get to use them.

The customer service

No housekeeping

We loved the included breakfast buffet and kickback dinner/drinks! What a wonderful thing to include in the price--especially with kids! The popcorn machine was a nice touch! Rooms were clean and quiet. The beds were comfortable, but could have used more pillows.

The hot tub had a disintegrated cardboard box floating in in it. It broke up to look like leaves floating all around. We mentioned it to the staff, but they didn't do anything about it. The pool was listed as "heated", but it was suuuper cold.

It was ok, a bit dated. A reasonable breakfast buffet set up--so many airport hotels don't even offer breakfast or coffee until 6 am--but no one had hit the "brew" button on the big coffee maker, so I had to bypass for my 4:30 am shuttle.

Front desk staff in short supply. Had to wait quite a long time for someone to emerge from the back to check in around 7pm, by which time 3 other check ins were queued. Not what you want in an airport hotel, which should be as efficient as possible, especially for crew.