Everything was nice. Just as expected

very clean, friendly staff

a little old looking

The mattress is too soft and the center subsidence. It seems that it is used for a long time. The hotel is under renovation. However, my suggestion is added double window curtains are better.

Did not get a chance to eat breakfast.

Everything was great!!

This hotel was such a good value. Great breakfast, very clean, and comfy rooms. The night shift lady who checked us in (wish I caught her name) was absolutely amazing. Such a genuine kind human. made sure our fridge was working beforehand so I could store my breast milk. Also personally helped me get the luggage cart into the elevator as she saw I was struggling trying to also carry our baby. Truly outstanding customer service and that makes all the difference.

clean and well cared for.

wished the exercise room had more free weights but this is a minor criticism.

Very very clean and spacious room, with high ceilings. Rubber tub mat. Hot water in the shower. Comfy window seat. Nice staff.

We could not sleep well because doors were slamming most of the night. People entering the fitness area, stairwell, exit door..... we heard it well.... all night long. Our room was on the very end, not soundproof whatsoever. Missing paint chips at the bottom of walls. Breakfast, the old bagels, the doughy biscuits. The best part of breakfast was the juice.

The staff was extremely friendly and accommodating. The room was clean and spacious and the bed was comfy.

Staff were welcoming and helpful. I had originally booked this room with incorrect dates, but they were very helpful in getting that issue fixed with no extra problems or cost. The hotel is under renovations for the next year or two, but it was never disruptive yo my stay. I did spend most of my daytime out of the hotel, though, which is when they would be working. Good job on keeping everything comfy and quiet when it mattered. The single queen room was clean and cozy. It had everything I needed with minimal wear on the furniture. The in-room coffee machine was ready and stocked, even if I never used it. Bathroom was clean and the water was hot. Continental breakfast was what I expected. Having a few hot options was a nice surprise. Bonus points for the waffle medallion machine and biscuits & gravy. Checkout was a breeze. Cards were handed over and I was out in under ten minutes. Staff were ready to help out with any issues or request, so an A+ for attentiveness and customer service.

This may be a personal issue, but the bed was unimpressive. A very firm bed with extra-soft, no-support pillows made for suboptimal sleep. Nights were quiet, except for the doors, which shut very loudly. Everyone on the floor would be aware of anyone coming or going.

Comfortable beds, double room had enough space for two couples, good water pressure in the shower, and was well-lit outside.