The guard is there when we got in and usher us the check in process. They didn't have to call him so we didn't have to wait.

Room 1909 - Bed, beddings, roll a way bed - needs new sheeting and padding. it feels like we are sleeping on the box spring. Kitchen is very poor - lack of cooking equipment, plates, glass wares, silver wares, kitchen sink is very outdated. Bathroom - shower curtains leaks, sink is out dated - faucets is flowing either hard or soft that causes water splatter everywhere. Beddings are so bad. One of the bed is not bed it is the box spring. Too small to sleep 4. This is definitely the lowest point.

We had stayed at another apartment in this complex, and liked it but the apartment we were in this time was disappointing. It was clean and comfortable enough, but the layout while adequate was rather cramped, with the kitchen bench doubling as dining table. The decor was tired, with marks on the wall, and the blackout layer peeling off the curtain. It needed a drying rack for pool and bath towels. Kitchen equipment, glasses were very limited, and there were exactly zero supplies apart from toilet paper - no soap of any kind, no coffee or tea, no basic condiments that you might need for a short stay. No effort had gone into making the apartment welcoming for guests. Considering what we paid to stay here, this apartment was very poor value for money, although the downstairs pool and the 10 minute walk to the beach were some compensation.

The location was great.

The room had some roaches, I made video and took pics, the check in was odd. No free parking even though stated in the ad, smaller than I thought. Just felt tight for four. TV was not fun had to use own apps with passwords to watch

I loved the view and everything else about it:)

No parking included in price.

We enjoyed the pool, having a BBQ was a bonus. In a quiet area not far from the beach, restaurants and shopping. The free laundry was excellent

Felt the apartment could do with a revamp as it is looking tired

The apartment was of a reasonable size and was reasonably well equipped. the view over the canal was appreciated. It was located within walking distance of the beach, shopping centres and eateries. It was quiet, excepting when the sliding door to the narrow balcony was opened. There was building works nearby. The TV did not operate properly, however, the managing agents responded quickly to the issue which required replacement of the unit - all done speedily in a courteous and friendly manner.

Unfortunately the apartment was overdue for minor maintenance works and the tapware to the shower was well overdue for replacement. We understand that remedial works are scheduled for the apartment, delayed by the current shortage of labour and materials. There was only one bowl for cereal in contrast to rest of the crockery. Some provisions for refreshment on arrival was missing.

staff

small pool, location

the hotel was away from the noisy Waikiki strip

clean

View from the apartment was great, we also liked the size of the apartment. Kitchen was with basic equipment - coffee maker, toaster etc. We thought that we will cook some meals but... there were not any supermarkets near. Near ABC did not have anything, just semi-finished products. We felt safe in the apartment. Big advantage was also washing machines on 4th floor. Staff was nice and helpful. There were also beach towels.

The apartment definitely needs some update.

Good for the price. Host responded fast by email. Great host.

Better bed. Curtains were damaged. Place Just need a make over. Start small. Bed first for sure. Kitchen was fine.

As a large family with children, it was great to have a kitchen & bbq available. The staff were friendly & very helpful

The valet was cash only and not be able to bill the room

wide windows

comfortable

location and comfort

no access to game room

Cleanliness and staff

Could not get into room bad codes.. Deceiving advertising. If you rent condo side cannot use game room and no pool towels. Location.not best neighborhood

staff was wonderful.

specific rental did not have some items we needed.

The staff did everything to please us, as a disabled person the room was suitable for me and very comfortable, the staff provided me with all my needs

nothing

When checking-in, Needed to get laundry key and sign in from security. He could be friendlier... I didn't fell welcome with a grunt.

Location was great.. beautiful view from 20th floor..staff were nice and helpful.

The sheer drapes were completely tattered, the wallpaper was tearing off the walls, scissors were so broken unusable, kitchen sink and countertop was also the bathroom sink/counter..too bas the owners don’t sink a few thousand $ into it.. and remodel it. Parking was $38 CASH a day.. no mention if this in the website.. I found parking elsewhere away from the property.