I loved the outdoor pool, jacuzzi and outdoor fireplace. The rooms were very clean and cozy.

N/A

Terrible service, dirty rooms, room description does not match reality

I did not get what I paid for. In addition it was dirty.

Staff was friendly, lobby and fire pit common areas were large enough to allow a group of 10 have dinner comfortably. Rooms were good as well, and the pool was heated for a 7:30am swim! The only downside was breakfast only offering buffet instead of a la carte when we went.

Food options at the hotel. Would have been nice to have a bit more. Towels at the pool ran out quickly.

Room was clean and well appointed. Check in was easy and friendly

The hallways are dingy and in need of some TLC, especially the ground floor hallways. I was surprised not to receive housekeeping service, no mention of this was made at check in.

Bed was comfortable.

Check in was terrible. Took 20 minutes because of issues with hotel computers.

Staff is awesome helpful and friendly Location is great

previous guest obviously had a dog in the room. the little couch was covered in dog hair, when my wife sat down there was dog hair stuck to her pants. we also found dog kibble on the floor I am an asthmatic and deathly allergic to dogs and cats if the hotel allows guests with pets, they should be in designated rooms. Also this means the house keeping is doing a minimal job in preparing the rooms

Location

Room - drapes didn’t close all the way to darken. Bathroom supplies (shower body wash empty). No housekeeping. Staff not super welcoming. Not unfriendly but not friendly. It seemed like the hotel was short on supplies. We got 3 decaf coffee pods. Felt like there wasn’t a lot of attention to guests.

Easy to get on the highway. The lobby ambiance was great. Bartender was friendly.

Parking was insufficient. Can be loud if staying on the highway side or the courtyard side as there are events held there.