The staff was understanding.

Our room was 85° when we arrived. The pool was down for maintenance/remodeling and no one informed us. The mirrors were silvering and had large silver circles in them that you couldn't see through. The lamp literally sparked when we turned it on. It was difficult for us to even get in the door as it would stick and you really had to push hard to get it open.

The staff were superb. They helped my elderly parents with their luggage to their room and showed them how to work the t.v. The breakfasts were fantastic. I can't say enough on how courteous and helpful the staff was.

The hot tub and swimming pool was shut down for maintenance.

Breakfast both days were good. Friendly staff. Bad; No pool was not expected. The juice dispenser was out of order and the toilet wasn't working right and the bathroom ceiling had black mold and ceiling falling in above bathtub in the corner.

Fix the bathroom and steam clean the carpets. Pool working would have been nice. Way overpriced. We should get some $$ back or at least a credit for a free better room next time.

It was ok.

Better breakfast. Saturday was just cold cereal.

Loved staying here!

Very good

Everything. Especially the breakfast.

Nothing

Ok

Costs if you stay longer the cost should go down think about that

Great location. Very friendly and helpful staff (recommended 2 places to dine for supper and hot breakfast was served to my room in the morning!

Hotel is a bit run down. May need updates soon.

Hotel provided concierge free dinner and two drinks. Breakfast delivered to the room, complimentary.

When we arrived to check in, I said I had reserved 3 double queen rooms. She said she only had one left and only received the reservation from Booking.com for one room. I was astounded. I was holding my confirmation and showing her the electronic confirmation in my phone, but she insisted they only had one room request. We almost left. Then, she started offering different, more expensive rooms available -- at a discounted rate. Our travelers had been on the road many hours and were looking forward to the hot tub for therapeutic purposes. We learned it wasn't working. Very disappointing. We would have booked elsewhere. We were not able to have our rooms near each other.

1st day staff was to busy to serve it. We ate out

Newer mattress. Ours was worn out. Not comfortable at all. Room needed some maintenence work. A little tlc. Carpet was pulled away from wall by window. This is dangerous for a person with disabilities