Everything was good. It's nice to have the availability of breakfast on site.

The list of restaurants was helpful. Many places were closed. The list needs updated. The train is disturbing especially at 12AM with a blowing horn that seemed unnecessary since there is little traffic at that time of the morning, plus the gates close off any traffic.

Front desk service was Outstanding. The room was way beyond expected. Just excelled in every facet. Quality way above the price line.

I was attempting a solo drive from Northern Virginia to Florida for the first time and didn't anticipate my knees giving me so much grief that I had to break the trip up into two days instead of one. The Best Western in Florence was perfect for my needs. My room was very comfortable and clean. The thermostat was responsive and quickly adapted things to my comfort level when needed. I used the little coffee maker in the morning before I checked out which was a nice little perk. The Ruby Tuesday right next door was perfect for dinner that night; I just walked right over. It was my own inattention to detail that resulted in this, but I hadn't noticed the railroad tracks running right in front of the property until about midnight when a big ol' train came through and startled me out of a light sleep...but then I started to enjoy the sound of the cars rumbling by. It's one of my favorite sounds. I unfortunately didn't get out in time to sample the breakfast in the morning, but I'm going to to try and book a room on my way back home on the 11th and will hopefully catch the breakfast then.

As motels go, this one was one of the best I've encountered. I've stayed at many others in the past that had leaking ceilings, questionable plumbing, mold, bugs, etc. This Best Western had none of these. In fact, I'd say my room had everything I've ever had at a 3-star hotel except for room service and maybe an indoor pool which I don't much care about anyway. The room was impeccably clean and the front desk manager was just as friendly as she could possibly be.

Close to I-95, great price.

It was clean.

We were approached twice in the parking lot and asked for money before making it to our room. People slept in their car in the parking lot. People were playing music late which I could hear through my pillow.

They charged us a $200 deposit that we were NOT aware of prior to our visit that will take 7-10 days to be returned.......very disappointed with booking.com for not making us aware of this.

The room was clean, pretty quiet, and comfortable, though the bathroom was quite small. The beds were surprisingly comfortable. Breakfast was good and about what one expects at hotel lobby breakfast bar.

Parking was difficult because of many large utility trucks taking up several slots near my room as well as a BBQ party going on in a corner of the lot. The pool was unusable. I think the trucks were utility crews on their way to repair tornado damage in the region, so inconvenient parking is understandable.

For 1 night was OK.

Was too expensive. and 20$ for the pet.