Reasonably priced

Front desk staff were rude/unwelcoming. Was asked “are you staying here?” incredulously after asking for the location of on-site convenience store. Connected parking lot is not actually connected by bridge, human feces in the stairwell of parking garage. Parking not validated for the connected garage but rather one down the street.

Very old hotel & very old equipment in the room. We where 3 in the room for one night and we got 1 towel. Whene we ask from room service by telephone we didnt get response. The t.v. did'nt work. The glass winfow was dirty.

Love all the history. Beautiful building.

Parking. $27 for valet? Or $19 each time I enter the parking garage? Come on. The room was very expensive, free parking was expected and should be provided.

The hotel was central and quiet

We stayed 4 nights at the hotel. The service was not done properly in the room and we were short for towels and soap. I paid for a room for 4 people, finally we were only 2, we found only 2 small towels in the bathroom (instead of 4). I asked at the front desk for giving us at least 1 more towel and the following night we still had only 2 and no bath carpet any more, no hand soap and no body moisturizer. The beds were not done either. I had to ask at the font desk

Very convenient location right at the heart of downtown. The hotel is a historical building with many vintage charm. The room is spacious and very clean. My family really likes the gym which is very well equipped. The staff is friendly and very helpful. Breakfast is served in the next door restaurant in a very pleasant setting with real waiter and waitress.

It was really cool with the historic atmosphere

The air did not work. It was about 76 degrees in the room with 6 people. I called the front desk but they couldn’t do anything late at night. When i checked out i told the person they looked like they were looking it up. Then she just randomly says sternly your all set. She totally ignored the comment about stuff not working

The staff was very rude and unprofessional. One time they are allowed to bring Uber delivery upstairs another day they say it’s not allowed. But the very best part is TWICE they delivered me dirty towel wich I won’t specify the type of dirt cause whoever is reading maybe vomit. Let the manager notice and not even ONE single action was taken. Orribile. Make sure if by any circumstances u take this hotel to bring new towels and new sheets with u. To don’t forget also A vacuum cleaner to remove the huge amount of dust deposited during years of no cleaning care. Very very unhealthy environmental especially if have dust allergies.

Hotel wax beautiful. The breakfast was amazing.

Shower could have been cleaner .

Room was quite spacious and the location was perfect. Bed was comfortable and being an older building - the hotel had a nice character touch to it.

The placement of the TV in the room was quite odd to say the least. Unless you are sitting at the desk within the room on a single chair - you really are not going to see much. This definately needs a reconsideration and I am sure the hotel can come up with a better option for a TV in the room.

I like location. staff ok.

Hotel cut too much budget. they don’t have even shower cap, q tips, pen and paper in the room. stay for 2 nights got 2 small cool water from front desk for welcome drink. and just a bottle in the room.

Beautiful property!

I had not stayed at this hotel so wasn't sure what to expect. As we entered the lobby was stunningly restored and beautiful. We were then greeted by a very helpful and friendly staff member at the check-in desk. We made use of the valet parking as the parking is a fair walk from the hotel. Overall, we loved our stay.

historic hotel, nice atmosphere, well maintained, spacious room with couch, spacious bathroom, good location in downtown , close to food market and art museum, and walking distance to nice coffee/breakfast shops. we were attending a wedding there and it was very convenient. wedding hall was very pretty.

The shower head position is not convenient, you get all wet and cold before the water is of good temperature. the light in the room is low, not convenient to get ready, a little better in the bathroom but still not optimal. Coffee machine and water bottles in the closet and high to reach for certain people.

I didn't eat breakfast

Nothing

Is clean and nice location

House keeping knock on our door at 8:30am !! and keep knocking at least 3 times then they knock other rooms too… We came for relaxing but woke up at 8:30am? It was a really bad experience

No luggage carts, wouldn’t help with bags. Difficulty checking in

The front office staff were very friendly and professional. Hannah from "Eleven"- Marriott restaurant was exceptional and very kind! Her service and interaction with guests was very commendable. Fernando was very thoughtful and was supportive during an incident that took place on my last night.

The fact that items were taken from my room. I left my jewelry and phone charger in a black bag in plain view. My mistake, however never thought I needed to worry about theft. I will say that Fernando was very professional and definitely was apologetic.

Beautiful building, and great location. The bed was super comfortable and the towels were super soft and had a mild scent that made them almost magic. Loved my stay here.

Everything was perfect