Nightmare. Dates were wrong, didn’t have our rooms ready. Blamed me repeatedly for the problems. It was all my fault because I booked rooms through booking.com. I called repeatedly in advance of striving because I was getting emails that indicated there was going to be an error. This investment of ~45 minutes of my time accomplished nothing. When we arrived, the reservations were a mess. My family and I couldn’t get rooms, had to spend an eternity dealing with the staff to try and figure it out. To make matters worse they announced at the end of it they were going to charge me $10 per light per car for parking, they had just started this new policy the previous week. I’d made the reservations ($3200 no refundable) months in advance. No warning, they thought it perfectly acceptable to surprise me with $80-$100 fees on arrival. Had to sorbs an eternity on phone in ensuing weeks to claw that money back. No compensation or discount for any of this trouble. Outrageous.

Nightmare. Dates were wrong, didn’t have our rooms ready. Blamed me repeatedly for the problems. It was all my fault because I booked rooms through booking.com. I called repeatedly in advance of striving because I was getting emails that indicated there was going to be an error. This investment of ~45 minutes of my time accomplished nothing. When we arrived, the reservations were a mess. My family and I couldn’t get rooms, had to spend an eternity dealing with the staff to try and figure it out. To make matters worse they announced at the end of it they were going to charge me $10 per light per car for parking, they had just started this new policy the previous week. I’d made the reservations ($3200 no refundable) months in advance. No warning, they thought it perfectly acceptable to surprise me with $80-$100 fees on arrival. Had to sorbs an eternity on phone in ensuing weeks to claw that money back. No compensation or discount for any of this trouble. Outrageous.

We only stayed for two nights and did not eat or use any other services there!

One coffee cup in room for two people staying two nights. Left room early first morning and did not notice. Last morning there noticed the shortage as we packed to leave.

Clean and room was modern.

Management not catering to hockey teams like other local hotels do. It was almost like they didnt want us there. We will be staying somewhere else next time.

the woman at the front desk was SO nice and helpful and made our stay very comfortable!!

the staff. The girl at the front seat was amazing, helpful and friendly. AMAZING PERSON

Enjoyed the pool but smaller than anticipated. Enjoyed breakfast. Staff very friendly and helpful.

Hair in the bathroom and restaurant (dinner) food was below average.

Layout/design of the room was clever

motor-like noise in wall never stopped; check in/out people had no name tag or hotel shirt/ID; disappointed with being charged for water - ESPECIALLY when you think of how many Hilton hotels there are across the country and that they buy in bulk.

nice big room, clean bathroom, good water pressure for shower

noisy children.

it’s a lovely place in a quiet location in the middle of an office development - yet very close to a Whole Foods, several craft breweries and restaurants. The staff, front desk and bartender, were terrific. VERY professional.

The a/c + heating system was a bit insensitive. The room was too warm, then chilly for a short spell, then too warm - restarting the cycle.

Great place

Nothing