Why is breakfast served on paper plates, with plastic cutlery and cups? I wouldn't expect that in a hotel with these prices, and it's such a waste of resources. It's a shame! The amount of garbage in the breakfast area is disgusting!

Have stayed before so knew we liked staying there.everything is good

Breakfast was good but got a bit monotonous as we where there a week

I liked the breakfast. Plenty of options to choose from. Rooms were very clean. The little delivery robot was cute! My kids liked it alot.

The first thing we went looking for in the room was a microwave. We didn't see one so reheating street food was not an option. I also didn't like that the kitchen was closed on the weekends.

Breakfast was hearty and filling!

It would be a great touch to provide hand lotion and ear swabs for guests.

Clean and accessible

Staff no so great.. especially at the bar during evening (could not care less about customers in general.. too busy looking at his phone).. also not sure this an Hyatt thing but no water bottles in the bedroom? Weird

There were bugs coming out from the drain in the bathroom, we told them and never fixed the issue, we were too tired to keep asking them, they were not really welcoming when we got there plus we didn’t have cleaning services either.

Breakfast was good, and personal in the dining area were courteous too.

Great breakfast!

It would be nice to have a shuttle to the airport.

Friendly staffs.The room is very clean and spacious. The beds are comfortable. Good location.Easy parking.

There is no restaurant in this hotel for dinner. Limited food choice in walking distance.

clean, comfortable, breakfast.

nothing.

location

front desk not that attentive.

We stayed at the Hyatt Place Emeryville when we arrived in San Francisco with our 3 children. Rooms are large and well equipped. Good continental breakfast. Personnel very willing to help. Car can be parked in a parking on the other side of the street (additional USD 15 p/d). Located near a nice shopping area. Travel with public transportation to San Francisco takes about 25 minutes from MacArthur BART station.

Breakfast was fine; hotel was close to Amtrack station.

The plastic cutlery, disposable cups in hotel room. All those should be replaced by glass and proper cutlery (recycled plastic is not a good option either)

I’d like a refund for Room 204 or 339. I asked staff to move me 5 times and they offered me another room on the noise side where the train comes through. I had to go on line book and pay for room 339 to get a good nights sleep but poor management took the lead in demonstrating poor, disrespectful service and after I booked room 339 the manger REFUSED TO GIVE ME A REFUND. Moreover, once I paid for the 2nd room James the night staff made me suffer an additional 45-1 hr before he would give me a room key and asked for ID after I already had provided this for Rm 204. The delay in reporting this is because my brother died 2/27/23.

Everything

Ants in shower

room, and breakfast

Good facilities and free breakfast