The view from our room and the pool

The air condition unit in Rm 210 was extremely noisy and would wake us up every time that started. That stop us from having a good night sleep. Housekeeping every other day is bad and to use Covid as an excuse not acceptable

Pool was very nice. Breakfast was great

N/A

location is good lots of places to go and eat! it’s clean as well.

the breakfast is pretty bad they could have a few more options.

everything!

vegan or gf options for breakfast needed no coffee during the day

nothing

the front desk associate was very rude. the rate they were trying to charge was different than the rate on my “booking.com app”

Location was close to all of our local destinations snd activities. Very new, modern and clean.

Attendant at the front desk was less than professional, very gruff and borderline rude. When she could not find our reservation, she became condescending and said there was nothing we could do. We remained kind snd cordial to this person and asked to speak to a manager to see if the could assist…which she begrudgingly agreed to. The manager was very nice, quickly found our reservation and we checked in. I would stay at this location because of the kindness and efforts the manager that assisted us. I called in a few weeks later to ask about a charge that popped up on our credit card three weeks after our stay and guess what?..the same, not-so-pleasant front desk attendant answered and was, again, no help whatsoever. I was able to take care of it with my credit card company. ~Buck Gieseke (360) 461-6223

Great selection and they had plenty.

Could use brighter lighting by sofa/desk.

Swiss cheese egg sandwich was good

There was no flexible shower head

Breakfast was all carbs. Pond day only protein was hard boiled eggs. Needs bacon or sausage every day. Or ham. Bananas not ripe offer berries, Afro zen berry mix it melon chunks instead. Scones hard. Soft entendres it muffins would have been better. A second coffee dispenser needed. Hot chocolate is not drank in Austin in 200+ degree weather.since there are so many bars in area coffee at night would also be an option.

Breakfast, Your front entrance snd door look like a bar. No indication it is s 4 star hotel. Make it look more elegant. Needs a second color in the lobby and at desk too. Looks clean but drab.maybe a second tv in the breakfast eating area. Done watch sports snd others the news. Does the strip mall next to the hotel have a map of restaurants snd merchant’s in the area? In the past I hAve found that helpful when you are not adequately prepared for a business meeting.

location

The room smelled terrible and they wanted to charge 199 more to change it to another room. Would not recommend. Run and go somewhere else where you can get a better place for the same price

convenient location for colleagues to pick me up for work otherwise nothing special

breakfast was either a box of cereal or a burger……. not a good choice or selection

The property was placed in such an amazing spot. Everything was a short drive away from the hotel.

Honestly there wasn’t anything I didn’t like about the hotel. It was one of my favorite stays!