Zeer goed

Very clean and comfortable. Quick check in process and valet was exceptional.

Very bummed out no Rooftop access during our stay , but was due to a wedding.

It was right across the street from the ball park and we went to a game.

No view. It was a brick wall. They never advertised a view. One of the hand towels had a large hole in it. Something that should have been put in the rag bin. It was very expensive to park but that's just the area.

Friendly Staff. Close to Oracle.

Clean.

location…we stay there because it’s directly across the street from Oracle Park. Staff extremely helpful.

Couldn’t fully control lighting…lights were either all on or all off…much too bright! Water pressure was just a trickle Don’t remember either of those “don’t like” issues from previous experiences when staying at Via!

clean and quiet rooms! comfortable bed

- no free water; instead being sold at a high price at the front desk

The only thing this hotel has going for it is the location, the views from the rooftop bar and a comfortable bed at the end of the day.

The staff was rude, and any concerns I brought up were met with an attitude of inconvenience. The fridge did not work. The hot water does not work. I specifically asked to have my room cleaned every day. On the days it was cleaned, they did not remove dirty dishes or leave me with a clean coffee cup for the next morning. For two days, they completely forgot to clean my room. When I called to complain on the second night, I was told they would arrive in 30 minutes. 1.5 hours later, they arrived, at which point it was pointless, and they still did not leave me with a clean coffee cup for the next morning. The room service is EXTREMELY OVERPRICED and I was also overcharged for my stay which I am still attempting to resolve.

great location and close to everything I needed during my stay.

the limited restaurant menu