Quietness

No breakfast

Great location

The noise level due to the ensued not closing or are thin glass. Very noisy could not sleep. I asked for ice and was told the attendant had to go to the second floor for it. I stated that I would wait for him to go get it then he said "actually I just unplugged the machine you have to wait an hour". Plain laziness smh.

Modern decor and furniture

Shower and bathroom doors need attention. Difficult to connect to internet.

Their booking app Info was terrible. For three of us it said “queen room” and for bed said “twin.” I booked for three of us. However that was misleading. They provided one Queen. Ended up changing our plans to deal with that and had to be on phone for first half hour of a vacation day, no thanks.

Inaccurate information AND no one answered me in the ask hotel a question.

Bathroom was huge! super nice

Parking was not easy at all, not a lot of places to eat near by

location to Universal was good

the parking situation is horrible unless you have a tiny little car. I have never been more stressed in my life then worrying about how I’m parking or leaving the lot. Also, a homeless man was sitting on a luggage cart in the parking lot right next to the door and the worker didn’t seem to care at all. I will not be staying at this location again

location

the front desk clerk shoeless. that was weird

Quick check in

no complementary water in the room

I like the location of the property really close to Universal Studios

The sheets weren’t washed.

great location, room had AC unit so it’s easy to set the temperature, and mini fridge value for the first 3 nights was great, then we wanted to extend and prices jumped due to Xmas weekend, the staff was very helpful and kept my mom in the room till they could clean the new cheaper room so they can move right away and not go through the checkout checkin on again. over all great price great location, worth the stay.

vey tiny, parking is a bit tricky, wish they offered breakfast but not sure there is place to do so.

tall shower head

single pain windows. very noisy and cold.

Coffee in room. Room was clean. King bed comfortable. Small samples of lotion, shampoo, conditioner, cotton makeup removal pads and Q tips Parking is terrible

Lighting in room was poor. Can't see well where coffee maker was. No desk to sit down and write. No chair to sit on. Lighting in bathroom was positioned way up high and down low. "Mood type of lighting, not for women to put on makeup. Large full length mirror did not have a light above it, just dim light from bathroom.

The location was great. The staff were very helpful and polite.

The bed was way too low to the floor. It made getting up a bit difficult.

Very clean and seems pretty new. Small room but newer clean and vibrant. Didn’t here anything and enjoyed the stay.

PARKING is set up tight and blocking other cars. Give yourself a few extra minutes if you have a time limit.

location

carpet was sticky dirty 😰

nothing

noisy. super noisy