Location, staff

Never stayed in Genoa prior to this trip. Hotel Cairoli is centrally located. Easy to walk around and explore the city. I was impressed. The history, zigzag neighborhoods, plain church façade but inside - Amazing!! - the food was just as good. I'll be back to stay longer.

The location is fantastic. A 10 minute walk from the train station and on the same street as the Palazzi di Rolli, not to be missed sights. Lots of restaurants and shops at your doorstep. Friendly and helpful staff.

The only down side here is noise. I did not hear any street noise but could hear folks in neighboring rooms. However, this is a family place and everything was quiet by 11 or so.

great location, staff very positive and tried,access to fresh air landing,good shower, clean

was still a bit confused with directions at times despite staff very admirable efforts

Nice place, very well located in the centre of town, room is spacious, you have all necessary amenities. The staff are very nice, and helpful.

It can be noisy, as one of the walls was shared with another room, but this is more due to our neighbors than the place itself (walls are thin). Bathroom ceiling could use some refurbishing, nothing major, place is still ok.

Room arrangement and architecture

Bathroom was noisy due to a device that runs anytime water is flushed.

It was close to everything, very central.

Excellent location . Good sized room and immaculately clean. Staff very helpful and friendly.

Nothing

The location & safety. Check in and luggage storage

The lack of complimentary shampoo & conditioner per guests

I chose this family-run hotel for a one-night stay between Milan and Turin because it was convenient for leaving my luggage when arriving on the bus and before leaving on the train: both only 15 minutes' walk from the hotel. It is in the top half of a palazzo and once you are there it is like being in a modern art bubble: the reception is decorated a la Mondrian and each room is decorated in homage to an artist: my single room had a yellow Josef Alpers mural! There is a very spacious public area with a cosy corner for watching TV and the fish tank, and a roof terrace with seating. A lot of families were staying and this would be perfect for a rainy afternoon for tired sightseers. Breakfast was very good, with the owners in attendance, making sure everything ran smoothly.

Genoa is a very interesting city, essentially developed in the 17th century on a hill with very tall buildings along very narrow streets and full of wonderful baroque art and churches, as well as earlier treasures. However, once one is in the back streets (thank you iPhone maps!) it is dirty, smelly and squalid with large numbers of prostitutes hanging around from midday: this made me sad and, despite having seen many beautiful and/or interesting things, I was glad to leave after my day there.

Very good location and very clean. Good staff also.

The hotel was perfect. It was up to our needs. I really recommend this hotel in Genova. Clean, Quiet and perfect location.

Nothing everything was perfect.

Everything! Well located too.

Everything was great. The staff were excellent.

the location was excellent. only a few minutes walk from Basilica San Siro

Breakfast was nice, staff were super friendly and helpful and the hotel was very clean.

Location was great, close to railway station, city centre and port. Buffet breakfast was excellent and well worth paying extra for. Our family rooms was actually two interconnected rooms which was ideal for a family of four. Nice lounge area and roof terrace.

It is not very clear how to reach the hotel (on the third floor) once you go through the main door from the street. A few signs would help, as we climbed the wrong staircase, with our luggage, not realising that there was a lift!

Lovely, quirky hotel with helpful staff.

Great location, close to old port and historic quarter. Car parking nearby. Helpful staff.

Nothing, all good.

Everything was perfect! Thank you!

Friendly straff, comfy beds! Exellent location in the beautyful old parts of town.

The Hotel is in an excellent location in the centre of Genoa. There are restaurants and other facilities just outside the hotel in a number of streets close to it. Shopping and local attractions are also close by together with local transport connections (bus/trams). The staff were very friendly but do not be confused by perfect English messages that you receive before arrival as no English is spoken by main staff. They do speak at least Italian and French. Local nearby bar/restaurant featured 'Elvis Presley' 'live' not to everyone's taste but other quieter bars available nearby. Breakfast excellent with a variety of foods to choose from at a self service breakfast.

The information given by the hotel and the picture of the hotel is a little misleading. The rooms are on the 4th/5th flour of a multipurpose building on a traffic free street. This makes arriving in a vehicle with luggage a little difficult. There is parking available but this is a short drive away and an additional cost, in my case 30 Euros for the nights parking. Despite this we would use the hotel again but only if we were not driving to it. Perhaps a good base for weekend in Genoa.