Staff was nice

The property and staff seemed nice, Suddendly at 10 pm aprox the volume started going up. People start talking and making noise. One mas seemed to be preaching from 10:30 to 1:40- 2 am apro. Speaking super loud. Speaker phone also in his room next to mine. I complained 3 nights, was at the hotel 3 nights. Didnt get wifi in the room, didnt get a working tv in the room. After not sleeping for 3 nights it was a terrible experience. The worst part is the neglect of the personnel and the hotel per se in doing sommething about the noise. Since the loud person had more family with him and were renting several rooms they did not do anyhthing about it. Maybe it is accustommed in th Colombia not to let people sleep and not resolve the issue. Where I come from sleeping is a must,

The staf is really friendly they even let us early check in because we arrived very early and we were tired

A lottlbe bit of noise of the restaurant until 12 am that didn't allow us to rest well

Excellent

Muy bueno.

staff were lovely and so helpful with taxis

Location and service. Internet is fast and reliable. They also have a restaurant right next door that serves very good breakfast and lunch.

It was clean and cheap. Stuff were helpful.

Very loud due to other guests being in the hall until late and early morning, because of that we couldn't sleep in those hours.

the value is really great! free breakfast, the staff is extremely nice and friendly, and the room is spacious, comfortable and clean. tho not too close to the touristic center but the transmileno is just 10mins walk away

na

Leaving

The management extorted a large price for our pets even though the hotel is saying it is pet friendly. They doubled our bill without notice. - dangerous neighborhood - internet failure for half a day - rubber cover on mattress and pillows was horrible - noise from open central area - no hot water: very cold