very friendly, super room, sauna

Super friendly and helpful owners, beautiful location, amazing food, and very comfortable rooms.

What we liked: 1. Self-service concept is unusual but nice. 2. Good location for cross-country skiing and authentic interior of the apartments.

Things that could be done even better: 1. Dinner: you can not order today for today on the day of arrival. 2. Safety: extremely slippery entrance (during our stay). 3. Sauna: the light is off at 8 sharp, even though the wall clock might be not working in the sauna. 4. Breakfast: each egg 🍳 extra 1€, kind of unusual

We loved the food it was soo good and fresh. All natural made by the hotel this included the jams and other things even alcohol.

We liked everything there is nothing to dislike.

What they do well here: homemade products like muesli and jam for breakfast, nice wooden interiors, cute sauna area. There's a 24-hour self-service area where you can help yourself to coffee/tea, drinks, and snacks on the honor system. The location is beautiful, right at the end of a gorgeous valley and next to the river. The rooms are simple but nicely decorated.

We had to check out early because I got sick. We had paid in advance, but the owner said there was a problem connecting to the Booking payment service. He said he would need a credit card. I asked him what he was going to charge, and only then did he show me the full amount for the room I had already paid for, plus all the extras. I informed him that I had already paid; he said the payment service wasn't working, therefore he would need to charge me again. I asked politely if this wasn't a problem between the hotel and Booking, whereupon he answered quite rudely: "No. It's not our problem. It's not fair." This meant that I had to call Booking and clear up the problem myself while he just stood there. The money had of course already been transferred, and Booking's customer service called the hotel owner to confirm this fact. There was no gesture of apology, just a muttered "sorry." A little gesture, like waiving the price of a bottle of wine or even a single cup of tea, would have gone a long way. This was unfortunately not the only incident that made us feel unwelcome. We were there with friends, and each time we sat down to breakfast, it seemed we were at the wrong table. We were told in gruff tones: "that's a table for 5" when there were 4 of us. Another time: "that's not a breakfast table." We are both lactose- and gluten-intolerant, and we notified the property of this in advance and asked whether they would be able to accommodate us. They said they would. At breakfast, we heard one of the owners complaining to her family about all these people with special dietary requests. We also found out only on the 2nd day that the vegan milk she had provided the day before was made of spelt, which is not gluten-free. Luckily we are not celiac, only intolerant, otherwise this could have had serious consequences. I wish I could write a better review.

The location has superb for access to many trails right out the door. Breakfast was great with a focus on organic ingredients, some of their tea is locally gathered. The owner/host was fantastic!

beautiful location with mountains on all sides. very quiet, no traffic. Very nice sauna. Friendly staff and atmosphere.

Everything was absolutely perfect! The food, the view, the environment, the people... I can't wait to be back

House made food for dinner was really nice. Thanks a lot for the owner family! This facility is really nice as starting spot for hiking anywhere in the valley or in fact for most of Osttirol. (Mountain huts open aroung mid-may and stay open until octobre. We were there before this period, but still had wonderful hikes throughout the valley and the region).

Great location, with views of the mountains, many hiking possibilities nearby, and all the comfort one needs. Relaxing after a day's hike in the sauna, or enjoying the quiet surroundings was the perfect finish to several of our days there. The hosts were always helpful, with great recommendations for us, they prepared delightful food; plus they were simply great company to have

Mattresses were a bit too hard

The Heimat is the perfect stay for a hiking trip to get lost in the mountains. The staff and the location are heart-warming. The location is remote and very cosy. If you are a trained hiker, the surrounding mountains are perfect. For your health a big variety of options is offered in the “Badehaus”. Learning more about mountain herbs and exploring the area is also covered by different courses. Highly recommend if you want to relax, go on intense hikes and get lost. If you’re in search for the next lift to the summit, you may consider another location ;)

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Quiet, comfortable and well equipped accommodation, great location for hiking, cordial personal.

Very helpful and kind owners. Great biological breakfast and dinner. Perfect sauna. Great location. Although the weather forecast for this location is often pessistic, we had a lot of sunshine and almost no rain during our 5-days stay

Still waiting for the invoice by e-mail

- amazing place in the heart of Tirol - very good option for people with the dog - delicious kitchen - near to many mountain's trails

Amazing accommodation, very friendly staff and a nice place. And the breakfast was so delicious! We enjoyed also the sauna and cooling down in snow after using it :) I can recommend it for winter holiday (but I think also for summer), it is 15 minutes away from Matrei-Kals ski area, which is really great.